Waiting Team Member

About Us 

Warner Leisure Hotels, located in Bodelwyddan, United Kingdom, is a premier provider of all-inclusive hotel experiences, offering exceptional hospitality, entertainment, and leisure services. We specialise in delivering memorable stays with comfortable accommodations, fine dining, and a wide range of activities for guests of all ages. Our team combines professional expertise, creativity, and dedication to ensure outstanding customer experiences. Committed to quality, sustainability, and continuous improvement, Warner Leisure Hotels creates welcoming environments where guests can relax, connect, and enjoy enriching leisure experiences. We focus on delivering service excellence, innovation, and enjoyable stays across our diverse portfolio of hotels and resorts.

Culture & Work Environment 

Our culture values teamwork, professionalism, and creativity. Employees at Warner Leisure Hotels are encouraged to develop skills, share ideas, and work in a supportive, inclusive environment. Collaboration, continuous learning, and respect underpin our workplace, empowering staff to deliver exceptional hospitality experiences while growing professionally within the leisure industry.

Why Work With Us

Joining Warner Leisure Hotels offers opportunities to build a rewarding career in hospitality and leisure. We provide professional development, training, and exposure to diverse roles in hotel operations, entertainment, and guest services. Employees contribute to memorable guest experiences while being part of a dynamic, customer-focused, and innovative team.

Website: www.warnerleisurehotels.co.uk

Job description

Join our team at Bodelwyddan Castle, part of the Warner Hotels Group. This Grade II listed Victorian building near the North Wales Coast houses a modern 238-bedroom hotel with a superb range of leisure facilities and numerous daily activities.

Up to £12.21 per hour dependent on age

We have a fantastic opportunity for a Waiting Team Member to join us at Warner Hotels.

The benefits of working with us
• Live-in maybe available
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to numerous discounts and offers with many national brands and retailers
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

What will I be doing?

As part of our supportive team, you will develop and grow into delivering a great service within the Hospitality department. Alongside the Food and Beverage Manager you will be a fundamental part of the smooth running of the guest journey from the moment each guest arrives.

By working together as part of a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay.

What are we looking for?
• A passion for food and drink
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• A people person who would put the guest journey at the heart of everything they do
• Someone who will care about the wider team and look to support wherever needed
• A promise to come to work as your whole authentic self

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us at: Warner.recruitment@warnerhotels.com

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