Systems Integrator 1

Systems Integrator 1

• Company website link – https://jobs.toronto.ca
• Company name – City of Toronto
• Location – Toronto, ON
• Postal Code – M5H 2N2
• Region – Ontario
• Company Office local Address – 100 Queen St W, Toronto, ON M5H 2N2
• Contact info – +1 416-392-2489
• email address – jobshelp@toronto.ca
• Country – Canada
• Job Type – Full-Time, Part-Time, Permanent (Unionized)
• Job Average Salary rate – $90,000 – $102,000 yearly (estimated municipal pay band)
• Currency – CAD

Job description

• Job ID: 58864
• Job Category: Information & Technology
• Division & Section: Technology Services, Technology Standardization Delivery
• Work Location: 100 Queen St W, Toronto, M5H 2N1
• Job Type & Duration: 1 Permanent Vacancy
• Hourly Rate and Wage Grade: $50.41 – $55.24
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Local 79 Full Time
• Number of Positions Open: 1
• Posting Period: 19-Sept-2025 to 03-Oct-2025
• *

Job Summary:

To provide expertise and advice related to Project & Work Package Management; Feasibility & Business Case; Business Requirements, Analysis & Design; Programming & Testing; Training & Documentation; Implementation & Rollout and, maintenance/enhancements.

Major Responsibilities:
• Establishes and maintains business relationships with clients to discuss/assess clients needs.
• Prepares project charter, statements of work and project plans.
• Identifies risks and prepares action plans to mitigate.
• Conducts or leads team in delivery of projects or work packages.
• Liaises and co-ordinates with internal & external groups on accomplishment of deliverables.
• Prepares and presents status report and variance explanation for projects or work packages.
• Prepares findings & “Lessons Learned” from post-implementation project reviews.
• Assesses, analyzes, evaluates and recommends process & policy alternatives for projects & work packages.
• Redesigns business principles, processes, policies and standards by recommending best practices and improvements to current processes.
• Determines business requirements and builds consensus amongst clients.
• Prepares Business Plans, Gap Analysis, Logical Data Models and Design documents for proposed solutions that leverage information & technology as part of the solution.
• Provides input to Data Management teams on transformation of clients’ business requirements.
• Recommends improvements to current methodology, process, standards, and policies.
• Assists staff in understanding of business processes and logic.
• Liaises with staff in development of test strategy, test cases & test scripts for system, performance, usability and acceptance testing of system solutions developed.
• Leads team to draft implementation & rollout strategies and plans.
• Conducts walk-through of deliverables to identify potential problems.
• Prepares training material and documentation for use by clients and staff.
• Conducts training for client and their staff.
• Collaborates with clients on “Go / No Go” cut-over decisions e.g. roll-outs.

Key Qualifications:
• Post-secondary education in Computer Science or a related discipline or an equivalent combination of education and experience.
• Extensive experience in designing and developing enterprise applications using Java Enterprise Edition and microservices architectures, including RESTful web services with JSON, and modern Web-based user interfaces, with strong expertise in ExtJS.
• Extensive experience in designing and implementing application and system monitoring solutions, including logging, alerting, and automated reporting, using WMI, PowerShell, batch scripts, and logging frameworks, to ensure system reliability, performance, and SLA compliance.
• Considerable experience in database development, including data architecture, data modelling, ETL processes, and performance optimization with Oracle 19c.
• Considerable experience in data analysis using Oracle PL/SQL and SQL to extract, report, and generate business insights, trends, and metrics from enterprise data.
• Considerable experience with software version control (e.g., GitHub, Bitbucket), business intelligence tools (e.g., Jasper Reports, Crystal Reports, and PowerBI), and process design tools (e.g., Visio).
• Considerable experience in application security, data privacy, and audit logging , including implementing and reviewing access controls, tracking database and application changes, and ensuring compliance with regulatory and organizational standards.

You Must Also Have:
• Excellent verbal and written communication, problem-solving, leadership, facilitation and interpersonal skills.
• Strong customer service orientation along with the ability to establish and maintain effective stakeholder relationships.
• Ability to work effectively as a team member, collaboratively in a multidisciplinary team environment and independently, as required.
• Advanced time management and estimation capabilities, and ability to perform several tasks and projects concurrently.
• Knowledge of current and emerging technologies and skills to evaluate and recommend new technology for introduction into a complex technical environment.
• Ability to develop, maintain and execute both test plans and disaster recovery plans.
• Ability to work flexible hours including days, afternoons, nights and weekends, as required.
• Ability to be on call for support of production systems, as required.
• Ability to travel across various office locations within the City of Toronto, as required.

“Excerpt from the official job listing”

See full job description from the company website.

Job Summary

The City of Toronto is hiring a Systems Integrator 1 to support the analysis, design, integration, and maintenance of IT systems across municipal departments. This role ensures high-performing, reliable technology services while aligning with the City’s digital transformation and service delivery goals.

About Us

The City of Toronto is Canada’s largest municipality, providing services and programs to nearly 3 million residents. Driven by innovation and public service excellence, the City leverages technology to improve operations, enhance services, and ensure sustainable growth for communities.

Culture and Work Environment

Our work culture values collaboration, diversity, and innovation. IT professionals at the City of Toronto thrive in supportive, team-oriented environments where public service and forward-looking digital solutions intersect.

Why Work With Us

Employees benefit from competitive compensation, unionized job security, robust training opportunities, and the chance to contribute to meaningful IT initiatives that impact millions of Toronto residents daily.

Key Responsibilities

• Analyze business and technology requirements to design integrated IT solutions
• Maintain and support citywide applications and technology platforms
• Work with cross-functional departments to improve IT systems
• Provide troubleshooting and escalation support for system issues
• Participate in creating standards, documentation, and training materials
• Assist in implementation of digital projects and upgrades

Key Qualifications

• Degree/diploma in Computer Science, IT, or related field
• Experience with system integration, application support, or IT infrastructure
• Proficiency with ERP systems, databases, and middleware technologies
• Knowledge of software development, scripting, or automation tools
• Strong analytical, communication, and collaboration skills

Benefits & Perks

• Annual salary: $90K–$102K CAD (unionized municipal pay grade)
• Defined benefit municipal pension
• Comprehensive health, dental, and vision coverage
• Training, skill development, and career advancement pathways
• Stable and inclusive public sector workplace

Location Insights

Toronto is Canada’s tech hub, and municipal employees gain exposure to cutting-edge urban IT projects. Systems Integrators support impactful technology solutions that improve citywide services for residents and businesses alike.

Summary Table

Common 5 Interview Questions and Tips

1. Describe a systems integration project you’ve led. What challenges did you face? – Show technical depth and problem-solving.
2. How do you ensure citywide IT systems remain secure and efficient? – Emphasize governance and best practices.
3. What technologies or tools are you most familiar with for integration tasks? – Mention ERP, APIs, or middleware.
4. How have you collaborated with non-IT stakeholders on technical projects? – Show communication skills.
5. Why do you want to work for the City of Toronto? – Tie your expertise to public service mission.

Tip: Provide concrete project examples and emphasize both technical expertise and public service values—cities seek IT staff who combine innovation with accountability.

Market-Based Salary Overview and Analysis

Systems Integrators in Toronto typically earn $85,000–$105,000 CAD annually depending on complexity and scope. The City of Toronto’s band of $90K–$102K is competitive and reflects the stability, benefits, and pension that municipal roles provide.

Disclaimer

We aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.

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city of toronto jobs it systems integrator careers public sector technology positions municipal digital transformation hiring canada

The City of Toronto is hiring a Systems Integrator 1, offering $90K–$102K annually, unionized benefits, and the opportunity to deliver impactful IT solutions that support Canada’s largest municipality.