SUPPORT ASSISTANT C

SUPPORT ASSISTANT C

• Company website link: https://www.toronto.ca

• Company name: City of Toronto

• Location: Toronto, ON

• Postal Code: M5H 2N2

• Region: Ontario

• Company Office local Address: 100 Queen St W, Toronto, ON, Canada

• Contact info: +1 416-338-0889

• Email address: hr@toronto.ca

• Country: Canada

• Job Type: Full-Time

• Job Average Salary rate: CAD 48,000 – CAD 60,000 yearly

• Currency: CAD

Job description

• Job ID: 59643
• Job Category: Administrative
• Division & Section: Parks & Recreation, PFR Parks
• Work Location: Northline Yard Building, 30 Northline Road & Sherwood Yard, 190 Sherwood Avenue
• Job Type & Duration: Full-time, 1 Permanent Vacancy
• Hourly Rate and Wage Grade: $31.60 – $34.48
• Shift Information: A rotation of morning, afternoon and evening shifts are required. Shifts are subject to change
• Affiliation: L79 Full-time
• Number of Positions Open: 1
• Posting Period: 01-Oct-2025 to 16-Oct-2025

Major Responsibilities:
• Prepares, researches, maintains and processes documents. Selects and presents data. Determines and corrects errors.
• Drafts correspondence. Inputs, updates and maintains data.
• Operates office equipment and computers utilizing a variety of software packages, applying speed and skill. Prepares presentation materials, forms etc. Utilizes layout, formatting and keyboarding skills using computer.
• Maintains filing and retrieval systems for records/documents.
• Receives documents/applications, invoices/monies from the public or other levels of government and ensures accuracy and completeness. Issues/completes receipts/documentation. Receives, balances and records payments and completes receipts
• Directs and/or guides and/or checks work of other staff.
• Responds to inquiries requiring broad knowledge of the operational area/function.
• Co-ordinates meeting rooms, bookings and special requirements for meetings. Attends meeting, takes and transcribes minutes.
• Prepares, sorts, processes, collects, opens, distributes and delivers mail, cash, bank deposits.
• Monitors, orders and maintains supplies/resource materials for unit or other locations.

Key Qualifications:
• Experience in a variety of clerical office duties, including data entry, organizing and managing filing systems.
• Experience and proficiency in the use of word processing software (i.e. Microsoft Word) in preparing correspondence, minutes and reports.
• Experience working with spreadsheet applications (i.e. Microsoft Excel) to prepare reports, perform calculations and information manipulation.
• Experience in providing a high level of customer service and responding to a large volume of inquiries via telephone and email.

You must also have:
• Excellent interpersonal skills with the ability to meet and interact with staff, elected officials, members of the public, external agencies and organizations, in an efficient and diplomatic manner.
• Excellent verbal and written communication skills and an ability to resolve conflicts in an efficient and professional manner.
• Excellent organization skills with the ability to multi-task and prioritize duties with minimum supervision in a fast-paced environment, often under tight deadlines.
• Ability to utilize a variety of systems relevant to supporting operational requirements of Division (i.e. Kronos, ActiveNET, RPGS, SAP Work Order Management, POS, etc.)
• Ability to exercise independent judgement and discretion in dealing with confidential operational matters and information.
• Ability to work onsite 5 days a week if needed. Flexibility of schedule and/or overtime may be required.
• Proficiency in the use of Outlook to receive and respond to departmental staff and public requests for information and ability to search calendars and perform scheduling functions.
• Familiarity with Internet Browsers and social media to conduct specific searches, extract information and/or update facility operation status.
• Broad knowledge of Parks and/or Community Recreation operations.
• Ability to wear safety boots and vests.
• A valid Province of Ontario, Class “G” Driver’s License.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City’s Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Excerpt from the official job listing

See full job description from the company website.

Job Summary

The City of Toronto seeks a Support Assistant C to provide essential administrative and operational support to municipal departments. This role involves coordinating tasks, maintaining records, assisting staff and residents, and ensuring smooth daily operations in a collaborative, public service-oriented environment.

About Us

The City of Toronto is one of North America’s leading municipal governments, delivering vital public services and programs to over 2.9 million residents. We are committed to enhancing quality of life, supporting inclusive communities, and building a sustainable future through effective governance, innovation, and dedicated public service.

Culture and Work Environment

We promote a collaborative and inclusive work culture that values public service, accountability, and teamwork. Employees work in a supportive environment that encourages continuous learning, professional growth, and active contributions to community well-being and city-building initiatives.

Why Work With Us

• Contribute directly to improving city services and community life.

• Work within a supportive and mission-driven public sector environment.

• Access ongoing learning, career development, and advancement opportunities.

• Join a diverse and dynamic workforce committed to excellence in service delivery.

Key Responsibilities

• Provide administrative and operational support to municipal departments.

• Maintain records, prepare reports, and process documentation.

• Coordinate communication between departments, staff, and residents.

• Assist with service delivery, scheduling, and daily operations.

• Support public service projects and community programs as needed.

Key Qualifications

• Post-secondary education or equivalent experience in administration or public service.

• Strong organizational, communication, and problem-solving skills.

• Proficiency with office software and administrative tools.

• Ability to manage multiple tasks and meet deadlines.

• Commitment to public service and community engagement.

Benefits & Perks

• Competitive salary and comprehensive benefits package

• Public sector pension plan and job security

• Opportunities for professional development and career advancement

• Inclusive, collaborative, and mission-driven work environment

• Access to city employee wellness and support programs

Location Insights

Toronto, Canada’s largest city, offers a vibrant work environment with access to public services, cultural events, and diverse communities. Working for the City provides stability, meaningful impact, and career growth within one of Canada’s most dynamic municipalities.

Common 5 Interview Questions and Tips

1. How do you prioritize multiple administrative tasks? – Show time management skills.

2. Describe a time you supported a team project. – Emphasize collaboration.

3. How do you handle confidential information? – Highlight integrity and discretion.

4. What interests you about working in public service? – Align motivation with city goals.

5. How do you respond to challenging resident inquiries? – Demonstrate communication and problem-solving.

Market-Based Salary Overview and Analysis

Support Assistants in Toronto typically earn CAD 45,000 – 62,000 annually. The City of Toronto offers competitive public sector salaries, job security, pension benefits, and a structured path for career growth.

Disclaimer

We aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.

More Related Jobs Check Here:

Explore public service, municipal administration, and government support roles across Toronto and Ontario to grow your career in civic operations and community development.

Join the City of Toronto as a Support Assistant C and contribute to effective municipal operations, public service excellence, and community-focused programs in Canada’s largest city.