About Us

OSI Systems is a global leader in security, detection, and healthcare solutions, delivering innovative technology across the Middle East, Africa, and other regions. OSI Systems provides cutting-edge security products and services while maintaining excellence in operational efficiency, customer satisfaction, and business growth.

www.osisystems.com

Job overview

OSI Systems is seeking a Regional Service Delivery Manager – MEA to lead end-to-end service delivery for Detection Security products. The role focuses on managing field service teams, maintaining customer relationships, ensuring contract performance, and driving service profitability. The successful candidate will collaborate with sales, training, and program management teams on pre-sales support, bids, and tenders, while implementing KPIs and continuous improvement initiatives. The role also involves mentoring regional service managers, overseeing P&L, and managing escalations and risk mitigation plans.

Job Information Table

Company Name	OSI Systems
Location	MEA Region
Position	Regional Service Delivery Manager – MEA
Job Type	Full-time
Experience Required	Proven leadership in service delivery, customer engagement, and business growth; experience in security industry preferred
Education/Certification	Degree-level education required; MBA preferred or equivalent industry experience
Key Responsibilities	Lead service delivery for detection security products, manage field teams, maintain customer relationships, drive profitability, support pre-sales activities, oversee budgeting, forecasting, invoicing, risk mitigation, and KPIs
Skills Required	Commercial acumen, leadership, operational excellence, process improvement, strong communication and analytical skills, resilience, computer literacy (MS Office, ERP, CRM, service tools)
Preferred Qualifications	Experience managing multi-million-pound P&Ls, building and leading high-performing teams, willingness to travel across MEA at

Job Information

Job Title	Service Director Detection Security MEA
Company	OSI Systems
Location	Dubai - United Arab Emirates
Job Type	Full Time
Date Posted	September 5, 2025
Expiry Date	September 20, 2026
Salary	AED 5000-25000 MONTH

Job Summary

OSI Systems invites applications for a rewarding opportunity service director detection security mea to join their growing team in Dubai - United Arab Emirates. This full-time a rewarding opportunity offers excellent prospects for growth with an expected salary of approximately AED 5000-25000 MONTH. Those meeting the requirements are encouraged to apply early.

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