Senior Hospitality Manager

About Us 

Delaware North, operating at Wembley Stadium in Wembley, United Kingdom, is a leading hospitality and foodservice provider delivering world-class experiences for visitors, fans, and clients. We specialise in premium catering, event management, and hospitality services for major sports, concerts, and entertainment events. Our team combines operational expertise, innovation, and customer focus to ensure seamless, memorable experiences. Committed to quality, safety, and excellence, Delaware North enhances every event with exceptional service and attention to detail. By integrating hospitality expertise with cutting-edge solutions, we create environments where guests enjoy outstanding food, service, and entertainment at one of the UK’s most iconic venues.

Culture & Work Environment 

Our culture values teamwork, creativity, and customer focus. Employees at Delaware North are encouraged to develop skills, share ideas, and work in a dynamic, supportive environment. Respect, collaboration, and continuous learning underpin our workplace, empowering staff to deliver exceptional hospitality experiences and thrive professionally.

Why Work With Us 

Working with Delaware North at Wembley Stadium offers opportunities to develop a career in hospitality and event management. We provide training, professional growth, and hands-on experience in high-profile, fast-paced environments. Employees contribute to delivering world-class events, gaining rewarding experiences while being part of a passionate, customer-focused team.

Website: www.delawarenorth.com

Job description

The opportunity

Delaware North UK is hiring a full-time Senior Hospitality Manager at the iconic Wembley Stadium in Wembley, London. In this electric environment, there is always something different to get excited about. As a Senior Hospitality Manager, you will be managing the catering within hospitality areas, confidently communicating with both guests and collaborative teams to deliver first-class guest experiences. If you are the positive, personable, and self-motivated leader we are looking for, take a shot at your new job with us. Kick off your best career move yet, and apply to join our valued team in this fantastic atmosphere.

Pay

The expected pay for this role is £55,000

What we offer

Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you’ll find yourself working at the coolest venues with some of the best team members. We’re looking to create the future of hospitality, so if you’re ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you’ll receive:
• A generous 33-day holiday allowance (including bank holidays)
• Favourable pension contributions
• Free meal on event days
• Experience in a dynamic workplace hosting major international sporting events and concerts, including England’s National Football teams, Cup Football competitions, Linkin Park, Dua Lipa, multiple nights of both Oasis, and Coldplay, and so much more in 2025

Help us delight the world by applying today.

What will you do?
• Lead a dedicated team of hospitality managers and supervisors, supporting training and development of team members, and demonstrating exceptional guest service
• Plan and support hospitality services at Wembley Stadium with strong organisational skills and resources, ensuring guest focus in all decisions
• Collaborate with the meetings and events sales team in new business opportunities, as well as build strong relationships with senior leaders and provide administrative assistance as needed
• Follow all finance, payroll, and purchasing company procedures, and produce accurate post-event reporting
• Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence

More about you
• Degree in related field or 5+ years’ experience, with 1+ years’ management experience
• IT literate including Microsoft Office
• Operational experience in a similar setting, with 3 years’ experience in a similar role and 5-6* fine dining environment is beneficial
• Operational experience in all service methodology of food beverage delivery – restaurant, fine dining, banquet, buffet, small plate is essential
• Qualifications and knowledge of management or the Food Beverage industry within hospitality and catering is beneficial – Personal Alcohol License Inclusivity in Wine WSET are beneficial

Source: Hospitality Online

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