Senior Business Process Specialist

Senior Business Process Specialist

• Company website link: https://www.alberta.ca

• Company name: Government of Alberta

• Location: Edmonton, AB

• Postal Code: T5J 4R7

• Region: Alberta

• Company Office local Address: 10044 108 St NW, Edmonton, AB

• Contact info: +1 780-427-5000

• Email address: hr@gov.ab.ca

• Country: Canada

• Job Type: Full-Time

• Job Average Salary rate: CA$2,757.39–CA$3,604.17 weekly

• Currency: CAD

Job description

Job Information
Job Title: Senior Business Process Specialist
Job Requisition ID: 75150
Ministry: Service Alberta and Red Tape Reduction
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Ongoing
Scope: Open Competition
Closing Date: September 17, 2025
Classification: Program Services 4 Market Adjustment
Salary: $2,757.39 to $3,604.17 bi-weekly ($71,968 – $94,069/year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx

Service Alberta and Red Tape Reduction (SARTR) strives to enable the success of our Ministry partners and Albertans through providing exceptional client focused services that meet and exceed our clients’ expectations. We are looking for collaborative, agile, solutions focused individuals with strong leadership skills and a strong service orientation. If that describes you, please read on!

To learn more about us, please visit: Service Alberta and Red Tape Reduction | Alberta.ca
Role Responsibilities

Do you thrive in fast paced and dynamic environments? Are you passionate about ensuring that decision makers have clear, compelling, and precise information? If you have a sharp eye for detail, a talent for synthesizing complex information, we have an exciting opportunity for you! Join the Financial and Administrative Shared Services Division within the SARTR Ministry as Senior Business Process Specialist.

Reporting to the Manager, Training, Standards and Reporting, the Senior Business Process Specialist role is a strategic and leadership-focused position within the Procurement Services Branch (PS Branch). This role is pivotal in ensuring the efficiency, innovation, and strategic alignment of procurement processes across ministries while fostering a culture of continuous improvement.

Responsibilities of the role include, but not limited to:
• *
• Ensure all procurement processes are aligned with government priorities, trade agreements, and legislative requirements, providing a cohesive framework for compliance and efficiency.
• Spearhead initiatives to improve procurement operations, reduce inefficiencies, and enhance cross-ministry collaboration.
• Coordinate and analyze sole source data across the Government of Alberta (GoA), ensuring timely and accurate preparation of Deputy Minister and Minister packages.
• Ensure the accuracy and reliability of sole source data that will be posted for public viewing, upholding the highest standards of transparency and accountability.
• Use data-driven insights to prepare the final trade agreement compliance report, ensuring it aligns with all reporting standards and legislative requirements.
• Develop performance metrics and dashboards to track the effectiveness and efficiency of aligned processes.
• Lead the development of training, communication materials, and presentations to foster adoption of improved procurement processes across the PS Branch.
• Act as the enterprise liaison and key advisor for process improvement initiatives, sole source reporting and trade agreement reporting, ensuring transparent communication with internal and external stakeholders.
• Applying advanced methodologies (e.g., Lean Six Sigma) to redesign processes, ensuring long-term sustainability and alignment with best practices.

What you’ll bring to the role:
• *
• Strong interpersonal skills to build relationships and navigate sensitive communications effectively.
• Excellent time management abilities, with the capacity to handle multiple priorities under tight deadlines.
• Critical thinking and problem-solving skills, enabling you to analyze, synthesize, and refine complex information.
• Attention to detail and a commitment to quality, ensuring all material meets high standards.
• Ability to work independently while leading and contributing to a collaborative team environment.
• Adaptability and resilience in managing shifting priorities and high-pressure situations.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Systems Thinking – Fosters a strategic and integrated approach to corporate coordination so there is consistency in approaches as well as alignment between government practices and those of the grant-receiving organizations.
Develop Networks – Supports and links both internal and external stakeholders to ensure program needs are met in an evolving environment with competing priorities.
Build Collaborative Environments – builds an environment of open and honest communication to support the oversight of the program and meet desired outcomes.
Agility – Ability to anticipate, assess, and readily adapt to changing priorities, maintain resilience in times of uncertainty and work effectively in a changing environment. Fosters agility in others. Creates processes, programs or plans that encourage proactive and flexible approaches. Takes the lead by anticipating change and shifting work to ensure that change is successful.
Creative Problem Solving – Asks questions to get to the root of issues and generate deep understanding and new ways of thinking about an issue. Ensures that the right questions are being asked about the right problem. Creates a safe environment for others to voice and try out new ideas. Creates space for people to think creatively.

Qualifications

University graduation in a related field (such as Business Administration, Social Sciences, Operations Management, Economics) plus 4 years progressively responsible related experience; or equivalent as described below.

Equivalency: Directly related education or experience considered based on:
• *
• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.

Requirement:

The incumbent is required to have:
• *
• Advanced knowledge of process improvement methodologies, including business process mapping tools and techniques. Lean Six Sigma certification (Green Belt or higher) or equivalent is required.
• Advanced proficiency in Microsoft Suite, including Excel and Visio.

Assets
• *
• Experience with data visualization, analytics, and reporting tools (e.g., Power BI, Alteryx).
• Advanced proficiency in Microsoft Power Apps, Power Automate, and SharePoint.
• Project Management certification.
• Experience and/or knowledge of the operations/workings of public sector environments and/or government departments within the Alberta Public Service will be an asset.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Hours of work: Monday – Friday, 8:15 am – 4:30 pm (36.25/week).

Positions Currently available: One Permanent position.

Location: Oxbridge Place Building, 9820 106 Street, Edmonton, Alberta, T5K 2J6.

Final candidates will be required to undergo a security screening.

Candidates with lesser qualifications may be considered at a lower classification and salary.

Pre-employment checks will be conducted to assess candidates’ suitability. These checks may include (but are not limited to): references, academic verification, etc.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees:
• *
• Working for the Alberta Public Service – https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Management Employees Pension Plan (MEPP) – https://www.mepp.ca.
• Alberta Public Service Benefit Information – https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development – https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.

“Excerpt from the official job listing”

See full job description from the company website.

Job Summary

The Senior Business Process Specialist analyzes, designs, and improves business workflows to optimize efficiency. This role involves evaluating processes, implementing improvements, collaborating with stakeholders, and ensuring alignment with organizational objectives to support Alberta’s public service operations effectively.

About Us

The Government of Alberta provides essential services, manages programs efficiently, and fosters economic growth. We prioritize accountability, transparency, and innovation while supporting community development. Our teams work collaboratively to implement sustainable solutions that enhance public services, improve citizen experiences, and strengthen Alberta’s operational and social frameworks. Visit https://www.alberta.ca.

Culture and Work Environment

We maintain a professional, collaborative environment that values diversity, learning, and innovation. Employees engage in problem-solving, knowledge sharing, and cross-departmental projects. Our culture emphasizes ethical practices, employee well-being, and continuous development, creating a workplace that supports growth and accountability.

Why Work With Us

Working with Alberta’s government allows professionals to influence meaningful public initiatives, gain hands-on experience, and develop specialized skills. Employees receive structured guidance, professional development opportunities, and the chance to contribute directly to improving processes that impact thousands of citizens daily.

Key Responsibilities

• Analyze existing business processes for efficiency improvements.

• Design, document, and implement optimized workflows.

• Collaborate with stakeholders to align processes with organizational goals.

• Monitor and evaluate process effectiveness and compliance.

• Support training and change management initiatives.

Key Qualifications

• Degree or diploma in business, management, or related field.

• Experience in process analysis, mapping, and optimization.

• Strong analytical, problem-solving, and communication skills.

• Proficiency with process modeling tools and methodologies.

• Ability to lead cross-functional teams and projects.

Benefits & Perks

• Comprehensive health and dental coverage.

• Pension and retirement plans.

• Professional development and training programs.

• Flexible work arrangements.

• Employee wellness and recognition programs.

Location Insights

Edmonton offers modern office facilities, networking opportunities, and access to Alberta’s public service infrastructure. Employees benefit from collaborative tools, professional development initiatives, and an environment that supports innovative solutions and career growth.

Job Overview Table Category Details Position Senior Business Process Specialist Company Government of Alberta Location Edmonton, AB, Canada Salary CA$2,757.39–CA$3,604.17 weekly Type Full-Time Common 5 Interview Questions and Tips

Describe your experience improving business processes. (Provide examples of measurable results.)

How do you manage stakeholder expectations during process changes? (Demonstrate communication and negotiation skills.)

Explain a challenging workflow optimization project. (Highlight problem-solving and leadership.)

Which process modeling tools do you prefer and why? (Show technical proficiency.)

Why do you want to contribute to Alberta’s public service operations? (Align motivation with public impact.)

Market-Based Salary Overview and Analysis

The role offers CA$2,757.39–CA$3,604.17 weekly depending on experience. Salary is competitive with other government positions, and benefits enhance overall compensation, providing stability and career growth for process management professionals.

Disclaimer

We aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.

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Government of Alberta seeks a Senior Business Process Specialist in Edmonton, AB. Role involves analyzing, optimizing, and implementing efficient business workflows. Competitive salary, benefits, and professional growth opportunities provided.

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