Sales Assistant – 3 Month FTC

About Us 

 
Solaiemes, based in Liverpool, United Kingdom, is a technology company focused on creating innovative digital communication and customer engagement solutions. The company develops platforms and tools that enable businesses to deliver seamless interactions across channels, improving user experience and operational efficiency. With expertise in telecom APIs, digital interfaces, and cloud-based solutions, Solaiemes supports organisations in modernising their communication strategies. We are committed to driving digital transformation by providing scalable, reliable, and user-friendly technologies. Through innovation and collaboration, Solaiemes empowers clients to adapt to evolving customer needs while achieving growth and efficiency in today’s competitive digital landscape.

Culture & Work Environment 

Our culture values innovation, teamwork, and continuous learning. At Solaiemes Liverpool, employees thrive in a supportive environment where ideas are encouraged and collaboration drives success. We foster inclusivity and creativity, enabling our people to contribute meaningfully while developing skills that keep pace with evolving technologies and customer expectations.

Why Work With Us 

Working with Solaiemes offers opportunities to contribute to cutting-edge digital solutions. We provide career development, exposure to transformative projects, and a collaborative environment that values new ideas. Employees play a key role in shaping technologies that improve communication and customer engagement for organisations worldwide.

Website: www.solaiemes.com

Job description

Sales Office Assistant 3 Month FTC

Location: Knowsley

Salary: £24,000 per annum (pro rata)

We are seeking a Sales Office Assistant to join our clients busy sales function on a 3-month fixed-term contract to cover long-term sickness. This is a fantastic opportunity for someone with strong communication and organisational skills to play a key role in supporting both UK and export sales activities.

The Role

As a Sales Office Assistant, youll provide essential administrative and operational support to the Sales team. This will include outbound calling, lead generation, order processing, and ensuring smooth coordination between customers, account managers, planning, and logistics.

Key Responsibilities
• Making outbound calls to existing and potential customers to qualify leads and generate interest
• Logging calls and maintaining accurate records in CRM/Excel
• Supporting Account Managers with appointment scheduling and follow-ups
• Processing customer orders into the ERP system and managing expectations on lead times
• Liaising with production, planning, and logistics to ensure smooth despatch of goods
• Producing sales reports and monitoring pricing/margin trends

About You

Were looking for someone who can bring energy, accuracy, and persistence to the role. Youll be confident on the phone, well-organised, and able to manage multiple priorities.

Essential Skills/experience
• Previous experience in outbound sales, telesales, or customer service
• Excellent verbal communication and listening skills
• Strong IT skills, particularly Microsoft Excel (CRM experience desirable)
• Ability to work independently and meet targets
• Commercial awareness and attention to detail

Desirable
• Language skills to support export markets (advantageous but not essential)

Whats on Offer
• Salary: £24,000 per annum (pro rata)
• 3-month fixed-term contract
• Monday Friday working hours
• A chance to join a well-established organisation with international reach

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