Retail Sales Associate – Toronto Eaton Centre

  • Full Time
  • Part Time
  • Toronto, ON
  • 17 – 21 CAD / Hour

Website Gap

Gap is a leading global apparel and lifestyle brand known for modern, high-quality clothing and accessories. Since 1969, we have built a strong reputation for style, inclusivity, and sustainability. Our mission is to connect people through fashion while inspiring confidence and individuality in every customer we serve.

Retail Sales Associate – Toronto Eaton Centre
  • Company website: https://www.gapinc.com

  • Company name: Gap

  • Location: Toronto, ON

  • Postal Code: M5B 2H1

  • Region: Ontario

  • Company Office Local Address: Toronto Eaton Centre, 220 Yonge Street, Toronto, ON, Canada

  • Contact info: +1 416-555-4021 (main store)

  • Email address: careers@gap.com

  • Country: Canada

  • Job Type: Part-Time / Full-Time

  • Job Average Salary Rate: CA$17 – 21 hourly

  • Currency: CAD

Job description

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. .
What You’ll Do
• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issueseturns courteously and professionally.
• Execute operational processes effectively and efficiently.

Excerpt from the official job listing

See full job description from the company website.

Job Summary

Gap is hiring a Retail Sales Associate at the Toronto Eaton Centre to deliver exceptional customer service, support store operations, and drive sales. This role is ideal for individuals passionate about fashion, retail, and creating memorable shopping experiences while contributing to a dynamic and customer-focused team.

About Us

Gap is a leading global apparel and lifestyle brand known for modern, high-quality clothing and accessories. Since 1969, we have built a strong reputation for style, inclusivity, and sustainability. Our mission is to connect people through fashion while inspiring confidence and individuality in every customer we serve.

Culture and Work Environment

At Gap, collaboration, creativity, and inclusivity define our culture. We value open communication, teamwork, and a supportive atmosphere where every employee is encouraged to grow. Our workplace is vibrant and dynamic, offering continuous opportunities to learn and thrive in the retail industry.

Why Work With Us

Join Gap to work with a globally recognized brand committed to employee growth, sustainability, and innovation. We offer flexible schedules, training, and opportunities to advance your retail career while connecting with customers and contributing to a brand that values authenticity and diversity.

Key Responsibilities
  • Deliver exceptional customer service and build strong client relationships.

  • Assist customers with product selection, styling, and fitting.

  • Process sales transactions accurately and efficiently.

  • Replenish merchandise and maintain visual presentation standards.

  • Support inventory management and loss prevention procedures.

  • Contribute to a positive and inclusive store culture.

Key Qualifications
  • Strong communication and interpersonal skills.

  • Previous retail or customer service experience is an asset.

  • Ability to work flexible hours, including weekends and holidays.

  • Passion for fashion, style, and delivering great customer experiences.

  • Ability to work in a fast-paced, team-oriented environment.

Benefits & Perks
  • Competitive hourly wages

  • Employee discounts on Gap Inc. brands

  • Training and career development programs

  • Flexible scheduling options

  • Opportunities for growth within a global retail company

Location Insights

The Toronto Eaton Centre is one of Canada’s busiest retail destinations, offering an exciting and fast-paced work environment. Working here provides exposure to diverse customers, dynamic sales opportunities, and valuable retail experience in a flagship store location.

Category Details Job Title Retail Sales Associate – Toronto Eaton Centre Company Gap Location Toronto, ON Salary Range CA$17 – 21 hourly Job Type Part-Time / Full-Time 5 Common Interview Questions & Tips
  • Why do you want to work at Gap? – Connect your goals with the company’s mission.

  • Describe a time you delivered excellent customer service. – Use a real example with measurable results.

  • How do you handle difficult customers? – Highlight patience and problem-solving skills.

  • What does good teamwork mean to you? – Emphasize collaboration and communication.

  • How would you upsell a product? – Demonstrate sales techniques and product knowledge.

  • Market-Based Salary Overview and Analysis

    Retail sales associates in Toronto typically earn between CA$16 – 22 per hour, depending on experience and performance. Employees in high-traffic stores like Toronto Eaton Centre often benefit from additional incentives, career advancement opportunities, and exposure to diverse retail operations.

    Disclaimer

    We aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.

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    To apply for this job please visit www.gapinc.com.