Reservations Agent – Hospitality Operations – Dubai

Reservations Agent – Hospitality Operations – Dubai

• Company website link – https://careers.accor.com
• Company name – Accor Group
• Location – Dubai, United Arab Emirates
• Company Office local Address – Accor Group Office, Dubai International Financial Centre, Dubai, UAE
• Contact info – +971-4-000-0000
• Email address – careers@accor.com
• Country – United Arab Emirates
• Job Average Salary rate – AED 5,000 – AED 9,000 per month
• Currency – AED

Job description

Job TitleReservations Agent – Hospitality Operations – DubaiJob DescriptionReservations Agent – Hospitality Operations – Dubai Position Overview We are hiring a Reservations Agent for a luxury hotel in Dubai, part of the renowned Accor network. As the first point of contact for future guests, you will be instrumental in creating a welcoming and seamless booking experience. This role is perfect for someone with a guest-first attitude, attention to detail, and a passion for hospitality. Employment Overview Job Location: Dubai, United Arab EmiratesIndustry: HospitalityFunction: Customer ServiceGender: AnyCandidate Nationality: AnyCandidate Current Location: UAE preferredJob Type: Full Time Core Duties * Handle incoming reservation requests via phone, email, and system channels* Ensure all guest information is accurately recorded and updated in the reservations system* Maximize room revenue through effective up-selling and promotional strategies* Respond to guest inquiries and special requests with professionalism and efficiency* Maintain up-to-date knowledge of room types, packages, and hotel offerings* Recommend facilities and services to enhance the guest booking experience* Support the front office with accurate rooming lists and last-minute updates Candidate Requirements * Prior experience as a reservations

“Excerpt from the official job listing”

See full job description from the company website.

Job Summary

Accor Group is hiring a Reservations Agent in Dubai to manage hotel bookings, assist guests with inquiries, and ensure seamless reservation operations for hospitality services.

About Us

Accor Group is a leading global hospitality company operating hotels, resorts, and luxury brands worldwide. The organization emphasizes customer service, innovation, and quality guest experiences. Learn more at https://careers.accor.com.

Culture and Work Environment

We maintain a guest-focused, collaborative, and fast-paced environment. Employees interact with international clients, support hotel operations, and enhance customer satisfaction.

Why Work With Us

We offer competitive salaries, training, and career growth in the hospitality sector. Employees gain hands-on experience in reservations, customer service, and hotel operations.

Key Responsibilities (short summary)

• Manage reservations and booking systems
• Respond to guest inquiries and requests
• Coordinate with hotel departments for smooth operations
• Ensure accuracy and efficiency in reservation processes

Benefits & Perks

• Competitive monthly salary
• Health insurance and statutory benefits
• Professional development and training
• Exposure to international hospitality standards

Location Insights

Based in Dubai, the role provides access to modern hotels, multicultural guests, and opportunities to develop hospitality and customer service skills.

Job Core Details

Detail	Information
Job Title	Reservations Agent – Hospitality Operations
Company	Accor Group
Location	Dubai, United Arab Emirates
Salary Range	AED 5,000 – AED 9,000 per month
Employment Type	Full-time
Contact Email	careers@accor.com
Website	https://careers.accor.com

Disclaimer

We aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.

More Related Jobs Check Here

Apply for Reservations Agent roles at Accor Group in Dubai. Gain competitive pay, hospitality experience, and career growth in hotel operations and customer service.