Registrar – Atrium Health Patient Access PT

Registrar – Atrium Health Patient Access PT

• Company website link – https://atriumhealth.org

• Company name – Atrium Health

• Location – Charlotte, NC, United States

• Company Office local Address – 1000 Blythe Blvd, Charlotte, NC 28203

• Country – United States

• Job Average Salary rate – $20.40–$30.60 hourly

• Currency – USD

Job description

Department

13350 Enterprise Revenue Cycle – Patient Access: University

Status

Part time

Benefits Eligible

No

Hours Per Week

16

Schedule Details/Additional Information

Part-time 7A – 3:30P with an every other weekend rotation

Pay Range

$20.40 – $30.60

Major Responsibilities
• Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our “AIDET” standards
• 1)Greet and Acknowledge all patients and family members in a welcoming and prompt manner.
• 2)Introduce the patient to our services, what they can expect while under our care. Utlize appropriate etiquette in all communications.
• 3)Provide the patient with information on the likely time spent in the service area (duration) including time in registration and time in clinical service.
• 4)Explain the nature of our work, why we ask for demographic, socio-economic, and financial information. Explain how we safeguard their information and use it to provide better care for them.
• 5)Hand-patients off to the next area with a clear “thank you.”
• When creating new registrations for walk-in patients, responsible for the identifying insurance coverage, the benefits available, patient out-of-pocket expenses, and collecting co-insurance and co-payments.
• 4)Collecting appropriate out of pocket expenses in accordance with policy.
• 1)Uses electronic systems to confirm coverage while patient is present and discussing the findings with the patient. Follow established department policies to resolve issues related to patient’s eligiblity for coverage or issues in in-network status for the patient using Advocate’s network.
• 2)When working uninsured patients, screen for urgent status cases and follow charity procedure. Refer as appropriate for additional financial counseling. Engage leaders to resolve questions on urgent versus non-urgent/elective care.
• 3)When assisting walk-in patients, screen orders for compliance with policy. Work with physicians, Care Coordinators, and clinical department leaders to communicate and resolve issues related to order quality and acceptable standards.
• Responsible for security authorization and precertification of inpatient and outpatient services.
• 5)Notify Financial Counseling, physicians, Care Coordinators, and Utilization Management on cases were patients are found to be uninsured, or where the only insurance is Third Party Liability or Workers Compensation
• 1)Maintains knowledge of all stand-alone computer software programs to verify eligibility.

Excerpt from the official job listing

See full job description from the company website.

Job Summary

The Registrar manages patient access, verifying information, scheduling appointments, and coordinating insurance details. This role ensures smooth registration processes, accurate records, and excellent patient experiences, supporting Atrium Health’s commitment to efficient and compassionate healthcare services.

About Us

Atrium Health is a leading integrated healthcare system dedicated to improving lives through accessible, high-quality care. Our team embraces innovation, patient-centered solutions, and collaborative practices to deliver exceptional services across clinical, administrative, and community programs, enhancing health outcomes for diverse populations.

Culture and Work Environment

Atrium Health fosters an inclusive, supportive environment where staff are valued and empowered. Team members engage in professional growth, cross-functional collaboration, and continuous learning, contributing to a mission-driven organization focused on compassionate, efficient, and equitable healthcare delivery.

Why Work With Us

Employees at Atrium Health benefit from competitive pay, flexible scheduling, and comprehensive training. The organization promotes skill development, career advancement, and meaningful impact on patient lives, creating a rewarding and purpose-driven work experience.

Disclaimer

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Join Atrium Health as a Registrar, offering competitive pay, flexible schedules, and opportunities to develop healthcare administration skills while supporting patient access and care excellence.

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