Receptionist, Hospitality ​/ Hotel ​/ Catering

Emirates Grand Hotel

Job description For Receptionist, Hospitality ​/ Hotel ​/ Catering

We are currently looking for a Hotel Receptionist for one of our properties in UAE. Only shortlisted and qualified applicants will be contacted by the HR Department.
Responsibilities:
• Welcome guests in a polite and friendly manner.
• Perform check-in quickly and efficiently, according to the Hotel Standards.
• Be familiar with the walk-in guest procedures.
• Ensure that the room billing method is completed as per hotel procedure.
• Show guests to their room when required in a pleasant manner, informing them of the facilities of the room and hotel, and ensuring that their luggage will be delivered by the bellboy as soon as possible.
• Be familiar with the facilities of the hotel and their times of operation.
• Answer all telephone calls in three rings with appropriate greeting.
• Answer guest or telephone queries supplying the correct information.
• Take, input and amend any reservation as required, assuring all reservations will be guaranteed.
Qualifications:
• With hospitality experience.
• At least 1 year experience in Front Office.
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