Receptionist

Receptionist

• Company website link – https://group.accor.com

• Company name – Accor

• Location – Liverpool, United Kingdom

• Postal Code – L1 8JQ

• Region – North West England

• Company Office local Address – Accor Liverpool, 23-25 Church Street, Liverpool, L1 8JQ

• Contect info – +44 151 709 6000

• email address – careers@accor.com

• Country – United Kingdom

• Job Average Salary rate – £10.50–£12.50 hourly

• Currency – GBP

Job description

Company Description

Situated in the historic city of Liverpool the Novotel Liverpool city Center is a stylish 4-star hotel located in the heart of the city placing you next to some of the UK’s best sporting, musical, and commercial attractions. Just a stones throw away you can experience art and history at the Albert Docks, or why not visit the cities’ nightlife scene down at Cavern walks or why not try one of many award winning restaurants. Novotel is a great choice for both families and business workers looking to escape.

Guests can relax and enjoy a delicious meal in our stylish Ropewalks bar and restaurant, which serves freshly cooked local and international cuisine as well separate choices for kids. Why not unwind in the bar where we serve a full array of drinks. The hotel boasts ten spacious meeting rooms with facilities to suit different needs, We also have a separate welcome area where you can gather before moving to your meeting room making this an ideal place for your business needs.

Job Description

Contract: Part-time 32 hours

Our mission at Novotel Liverpool Centre is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling – whatever brings you here, we have something for you!

To us, it’s as important that you enjoy your time at the hotel as much as our guests. To make you feel welcome so that you can welcome others. To make you feel valued and give you every opportunity to grow, both professionally and personally.

“Excerpt from the official job listing”

See full job description from the company website.

Job Summary

As a receptionist at Accor Liverpool, you will manage front desk operations, greet guests, handle reservations, and ensure smooth communication between departments. Your role ensures excellent customer service and supports daily hotel operations efficiently and professionally.

About Us

Accor is a global hospitality leader operating diverse hotel brands worldwide. We provide high-quality guest experiences and professional environments. In Liverpool, Accor hotels combine modern facilities with exceptional service standards, delivering memorable stays while offering employees opportunities for career growth and skill development.

Culture and Work Environment

Accor fosters a professional, inclusive, and collaborative workplace. Employees work in a structured environment with clear procedures, supportive management, and opportunities for training. Teamwork, reliability, and communication are valued to create seamless guest experiences and positive workplace engagement.

Why Work With Us

Working at Accor provides competitive pay, structured training, and career development opportunities. Employees gain hospitality experience, enhance customer service skills, and contribute to a globally recognised brand in a professional and supportive environment.

Key Responsibilities

• Welcome and check in guests efficiently.

• Handle reservations, inquiries, and guest requests.

• Manage front desk communications with other departments.

• Maintain accurate records and administrative tasks.

• Ensure a professional and welcoming atmosphere.

Key Qualifications

• Strong communication and interpersonal skills.

• Customer-focused and professional demeanor.

• Ability to manage multiple tasks efficiently.

• Basic IT and reservation system knowledge.

• Team-oriented and reliable.

Benefits & Perks

• Competitive hourly wage.

• Structured training and development programs.

• Employee discounts on stays and services.

• Career advancement opportunities within Accor.

• Supportive, professional workplace environment.

Location Insights

Located in central Liverpool, the hotel offers convenient access to transport, city attractions, and dining. Employees benefit from a dynamic, urban work environment within a global hospitality brand.

Summary Table

Common 5 Interview Questions and Tips

1. How do you handle difficult guests? – Demonstrate professionalism and patience.

2. Describe your experience with reservations and front desk systems. – Highlight accuracy and efficiency.

3. How do you prioritise tasks at a busy front desk? – Show organisation and focus.

4. Why do you want to work for Accor? – Connect to brand and hospitality interest.

5. How do you ensure a positive guest experience? – Provide specific examples.

Tip: Emphasise customer service, organisational skills, and professionalism. Use practical examples from previous hospitality or administrative roles.

Market-Based Salary Overview and Analysis

Receptionists in Liverpool typically earn £10–£12 per hour. Accor offers £10.50–£12.50, providing competitive compensation within the local hospitality market while supporting skill development and career progression.

Disclaimer

We aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.

More Related Jobs Check Here

Apply for receptionist roles at Accor Liverpool. Earn £10.50–£12.50 hourly, gain hospitality experience, and join a professional team delivering exceptional guest service.