Quality Assurance Manager – Nuclear

About Us 

Dalkia UK, based in Chester, is a trusted provider of technical and energy services across the United Kingdom. We deliver innovative solutions that improve energy efficiency, reduce carbon emissions, and optimise performance for businesses and organisations. By combining engineering expertise with sustainable practices, we help clients meet their operational and environmental goals. Our services span facilities management, energy optimisation, and infrastructure support, tailored to the specific needs of each sector. With a strong commitment to reliability, safety, and innovation, Dalkia UK continues to play a leading role in advancing sustainable energy solutions and creating long-term value for its partners.

Culture & Work Environment 

 At Dalkia UK, we foster a culture of accountability, teamwork, and innovation. Employees are encouraged to apply their skills, share ideas, and grow within a supportive environment. Our workplace promotes collaboration, respect, and professional development, ensuring that individuals feel valued while contributing to projects that make a lasting difference.

Why Work With 

 
Joining Dalkia UK means becoming part of a company dedicated to sustainability and performance excellence. We offer opportunities to build technical expertise, develop professionally, and contribute to the UK’s energy transition. Our people are central to our success, and we invest in their growth to create meaningful and rewarding careers.

Website: www.dalkia.co.uk 

Job description

Are you an experienced Quality Assurance Manager looking to make a meaningful impact in the nuclear sector? we are looking for a Quality Assurance Manager to join our Specialist Services team at the Urenco Site. This role will support multiple projects in the North and South of England. You will play a pivotal role in ensuring compliance, driving continuous improvement, and maintaining the highest standards of quality across complex and safety-critical projects.

What’s on Offer

Our people are our greatest asset. We’re committed to recruiting, training, and developing people, who can drive innovation and help shape the future of energy. We invest in nurturing talent, offer a competitive base salary and a comprehensive benefits package, and support continuous professional development at every level of the organisation.
• Hybrid working
• Medical Health Cover
• Life Assurance
• 25 days of annual leave, plus 1 additional day for your birthday
• Pension Scheme
• Car Allowance
• Family Friendly policies (Enhanced maternity & paternity)
• My Perks (after probation) interest free tech loans
• Real career progression opportunities.
• Discretionary annual salary reviews

Who are we looking for
• HNC/HND qualifications in Quality Management.
• In-depth knowledge of quality assurance practices in nuclear or highly regulated environments, including standards such as ISO 9001 and nuclear-specific requirements (e.g. ONR, IAEA, ASME, RCC-M).
• Understanding of Project Delivery Systems (PDS) and quality planning across the full project lifecycle.
• Proven experience in Quality Assurance Management roles within the nuclear, defence, or infrastructure sectors.
• Proven ability to manage supplier and contractor quality assurance, including audits, inspections, and surveillance activities.
• Demonstrated experience with change management processes such as Design Change Notifications (DCNs), early warnings, and non-conformance management.
• Certified ISO 9001 Lead Auditor (IRCA or equivalent) desirable
• Strong communication and stakeholder management skills
• Eligibility to pass CTC and SC Clearances (essential) and flexibility to travel

What you’ll be doing
• Ensure full compliance with Dalkia’s Quality Process requirements across all Specialist Services operations.
• Provide governance and oversight to ensure adherence to corporate and project-specific quality standards and procedures.
• Develop and maintain a surveillance plan to manage quality-related risks within the Specialist Services portfolio.
• Review, comment on, and support the development of Quality Plans, Quality Programmes, and Project Quality Documentation.
• Act as the primary point of contact for Quality Assurance with both Dalkia Engineering and client QA groups.
• Assist Project and Site Managers with surveillance and inspection visits to manufacturers and subcontractors, on-site and off-site.
• Monitor and support supply chain and contractor quality arrangements, including quality plans, method statements, and procedural controls.
• Identify and drive continuous improvement initiatives within the Project Delivery System (PDS) and Quality Management Systems.
• Track and analyse quality performance data, including surveillance closeouts, non-conformities, and trends, report findings monthly to senior leadership.
• Support change control processes, including Design Change Notifications (DCNs), Early Warnings, and Compensation Events.
• Prepare and submit monthly reports on quality performance, highlighting good practices and identifying any deteriorating trends for review by the Senior Leadership Team.

Diversity and Inclusion

At Dalkia, we believe that a diverse and inclusive workforce is essential to driving innovation and achieving a sustainable energy future. We are committed to creating a workplace where everyone feels valued, respected, and empowered to thrive regardless of background, identity, or lived experience. We welcome applications from all individuals and are proud to be an equal opportunity employer. Together, we’re building a culture that reflects the communities we serve and supports the transition to a net-zero world.

About Us

Dalkia is a leading technical and energy services company in the UK. We are committed to building quality relationships to drive long term value for our clients. Backed by EDF, Britain’s biggest generator of low carbon electricity, we leverage the strength of our Group, without losing the personability of a smaller business. We’re a people-first culture.

Our strength lies in the diversity and expertise of our people. We prioritise safety in everything we do, taking a proactive approach that ensures the health, safety and wellbeing of everyone we interact with.

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