Online Assistant

Online Assistant

• Company website link – https://www.sainsburys.co.uk

• Company name – Sainsbury’s

• Location – Liverpool, United Kingdom

• Postal Code – L3 8BY

• Region – North West England

• Company Office local Address – Sainsbury’s Fulfillment Centre, 300 Edge Lane, Liverpool, L3 8BY

• Contect info – +44 151 236 2000

• email address – careers@sainsburys.co.uk

• Country – United Kingdom

• Job Average Salary rate – £12.60 hourly

• Currency – GBP

Job description

Online Assistant

Rate: £12.60 per hour

Location: East Prescot Road Store, Liverpool, L14 5PT

Hours: Part time, 12 hours per week

Contract type: Fixed-Term Assignment

Business area: Retail

Closing date: 03 October 2025

Requisition ID: 400021809

Working in our stores:

Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality and great service. As one of our Online Assistants, you’ll deliver a joyful shopping experience for our online customers, so they get everything they shopped at Sainsbury’s for.

Eligibility:
• You must be above the school-leaver age in your country School leaving age – GOV.UK
• If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
• You must have Right to Work eligibility in the UK

What you’ll be doing:
• Picking and selecting the best quality products on the shop floor that online customers have ordered ready for it to be delivered to their doorsteps – or providing brilliant substitutions where products are out of stock
• Using a handset that plans your route around the store, what you need to select and how long you have to complete each shop
• Working behind the scenes dealing with customer queries, processing orders and helping to load the vans for our Home Delivery Drivers
• Always ready to serve our customers brilliantly, supporting with any questions, and proactively offering help
• Build great knowledge about our products, services and promotions to help provide recommendations
• Working flexibly across the store as required

“Excerpt from the official job listing”

See full job description from the company website.

Job Summary

This Online Assistant role involves preparing, picking, and packing customer orders efficiently and accurately. You will ensure orders are processed on time, support warehouse operations, and maintain quality standards while collaborating with colleagues in a fast-paced online retail environment.

About Us

Sainsbury’s is one of the UK’s largest supermarket chains, committed to providing high-quality food, household products, and services. We integrate sustainability, innovation, and customer care into every operation. Our Liverpool fulfillment centre supports seamless online shopping experiences, reflecting the company’s dedication to convenience, accuracy, and operational excellence.

Culture and Work Environment

We foster a collaborative and structured environment where teamwork, efficiency, and responsibility are essential. Staff are encouraged to develop skills, communicate openly, and contribute to continuous improvement, creating a workplace that values reliability, safety, and mutual respect.

Why Work With Us

Joining Sainsbury’s offers competitive pay, flexible working hours, and a chance to develop retail and logistics experience. Employees work in a structured, supportive environment while contributing to efficient operations that directly impact customer satisfaction and company performance.

Key Responsibilities

• Pick and pack online orders accurately.

• Maintain high hygiene and safety standards.

• Check stock levels and report shortages.

• Support warehouse and logistics processes.

• Collaborate with team members to meet targets.

Key Qualifications

• Attention to detail and accuracy.

• Ability to work in a fast-paced environment.

• Good physical fitness for lifting and standing.

• Teamwork and communication skills.

• Right to work in the UK.

Benefits & Perks

• Competitive hourly pay.

• Flexible shift patterns.

• Staff discounts and loyalty programs.

• On-the-job training and development opportunities.

• Supportive team-focused environment.

Location Insights

Located on Edge Lane, Liverpool, the fulfilment centre is accessible by public transport and surrounded by key city amenities. The site provides a dynamic work environment within a major online retail hub.

Summary Table Detail Information Job Title Online Assistant Company Sainsbury’s Location Liverpool, United Kingdom Salary Range £12.60 hourly Contract Type Part Time / Full Time Industry Retail & Online Fulfilment Common 5 Interview Questions and Tips

How do you ensure accuracy when processing orders? – Provide examples.

Describe a time you worked in a fast-paced environment. – Demonstrate adaptability.

How do you maintain safety standards? – Show awareness of procedures.

How do you handle repetitive tasks efficiently? – Highlight focus and discipline.

Why do you want to work for Sainsbury’s? – Show knowledge of the company.

Tip: Emphasise reliability, efficiency, and teamwork. Use practical examples of attention to detail and handling tasks under pressure.

Market-Based Salary Overview and Analysis

In Liverpool, online retail assistants earn £11.50–£13.00 per hour. Sainsbury’s £12.60 rate is competitive, reflecting local market standards and rewarding accuracy and efficiency in warehouse operations.

Disclaimer

We aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.

More Related Jobs Check Here

Apply for online assistant positions at Sainsbury’s Liverpool. Earn £12.60 hourly, gain experience in retail logistics, and join a structured, supportive warehouse team delivering excellent customer service.

Disclaimer: This job listing is published by the employer. We Are Hired Applications must be submitted via the official employer careers page using the "Apply" button below. We do not collect payments, application fees, or personal data from job seekers.