Office Receptionist, Edarabia

Job description For Office Receptionist, Edarabia

Job Summary

Handle the reception office by communicating with clients either over the telephone or in-person and ensuring they represent a professional image of the center.

Main responsibilities:

• Responsible for the provision of switchboard and other related front office services

• Receiving & monitoring faxes, mail, e-mail and all other external communications, ensuring that they are sent to the appropriate staff.

• Greeting visitors in a warm, professional manner and notifying the appropriate employee immediately on their arrival.

• Dealing with both internal & external customer complaints in a professional, efficient manner

• Ensure that the Front Office area remains professional and presentable

• Manage clients booking, cancellation and follow-ups

Requirements

• Bachelor degree with at least 2 years working experience in a customer service or receptionist role.

• Strong Customer service experience.

• Demonstrate strong organizational and planning skills, be service-oriented, self-motivated, and a team player

• Be approachable and solution-oriented in resolving issues, with an enthusiastic ‘can do’ attitude

• Inspire & motivate within your team, maintaining professional growth.

• Maintain a professional communication with internal team and external clients

• Multi-task & produce accurate documents and reports

• Maintain positive courtesy attitude

• Proficient in computer applications.

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