Website Extended Stay America
Extended Stay America specializes in providing comfortable, affordable accommodations designed for longer stays. With properties across the United States, we combine convenience and hospitality to meet the needs of travelers, professionals, and families. Our focus on service, cleanliness, and accessibility has earned us a trusted reputation in the hospitality industry.
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Company website link – https://www.extendedstayamerica.com
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Company name – Extended Stay America
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Location – Charlotte, NC, United States
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Company Office local Address – 5830 Westpark Dr, Charlotte, NC 28217
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Country – United States
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Job Average Salary rate – $16–$23 hourly
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Currency – USD
Position Purpose And Summary
The Night Service Representative Part Time responds to certain types of on-call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction. The associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins.
Excellent opportunity to live onsite. The associate who performs this position is provided a guest hotel room for lodging as part of their employment and is on the overnight on-call schedule. The associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins.
Major /Key Job Functions
Excerpt from the official job listing
See full job description from the company website.
Job SummaryThe Night Service Representative assists guests with late check-ins, inquiries, and service needs while maintaining safety and security standards. This position requires professionalism, reliability, and attention to detail in providing consistent guest satisfaction.
About UsExtended Stay America specializes in providing comfortable, affordable accommodations designed for longer stays. With properties across the United States, we combine convenience and hospitality to meet the needs of travelers, professionals, and families. Our focus on service, cleanliness, and accessibility has earned us a trusted reputation in the hospitality industry.
Culture and Work EnvironmentWe cultivate a workplace defined by teamwork, professionalism, and guest-centered service. Our staff works collaboratively in a respectful environment where dedication and hospitality form the foundation of our success.
Why Work With UsWe provide structured training, supportive leadership, and opportunities to grow within the hospitality industry. Employees benefit from competitive pay, flexible schedules, and the satisfaction of delivering meaningful guest experiences.
DisclaimerWe aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.
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Explore hospitality careers at Extended Stay America in Charlotte. Apply now for the Night Service Representative role and join a team dedicated to guest care and reliable service.
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