Website U-Haul
U-Haul provides self-moving solutions across North America, combining truck rentals, storage, and moving supplies. We prioritize customer support, operational efficiency, and innovation while enabling individuals and families to manage relocations effectively and independently.
- Company website link – https://www.uhaul.com
- Company name – U-Haul
- Location – Charlotte, NC, United States
- Company Office local Address – 2516 Central Ave, Charlotte, NC 28205
- Country – United States
- Job Average Salary rate – $15–$20 hourly
- Currency – USD
Location:
6216 Albemarle Rd, Charlotte, North Carolina 28212 United States of America
Job Description
U-Haul is looking for an organized, friendly, and motivated call center representative who can work out of our Phoenix office or remote! This position entails helping customers book, edit, reschedule, and/or cancel Moving Help services via phone, chat, and email. To do well in this role, you need to be able to remain calm when customers are frustrated and have experience working with computers.
SHIFT SCHEDULE:
• Days Vary: Monday through Sunday
• Hours Vary: 6:00 a.m. – 4:00 p.m.
• Initial training hours: Monday-Friday 7:30am-4pm for four weeks.
• Holidays
Compensation: $15.00/Hr
Customer Support Specialist Responsibilities:
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through phone calls, chats, and emails.
• Acknowledging and resolving customer complaints.
• Processing, rebooking, and modifying orders.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues and supervisors as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.
Excerpt from the official job listing
See full job description from the company website.
Job SummaryThe Moving Help Specialist assists customers with loading, unloading, and moving household items efficiently. The role emphasizes teamwork, safety, and customer satisfaction while supporting U-Haul’s daily operations and ensuring a smooth moving experience for clients.
About UsU-Haul provides self-moving solutions across North America, combining truck rentals, storage, and moving supplies. We prioritize customer support, operational efficiency, and innovation while enabling individuals and families to manage relocations effectively and independently.
Culture and Work EnvironmentU-Haul fosters a collaborative and practical work environment. Employees work in hands-on roles, engaging directly with customers, while safety, reliability, and respect for team members remain core values in daily operations.
Why Work With UsU-Haul offers flexible part-time roles with practical experience in logistics, customer service, and teamwork. Employees gain valuable skills, work alongside supportive teams, and contribute to positive moving experiences.
DisclaimerWe aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.
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Join U-Haul as a Moving Help Specialist in Charlotte, earn flexible hourly income, develop customer service skills, and support efficient residential and commercial moves.
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