Membership Clerk – Full-time / Part-time

Membership Clerk – Full-time / Part-time

• Company website link – https://www.costco.com

• Company name – Costco Wholesale

• Location – Kirkland, WA, United States

• Postal Code – 98033

• Region – Washington

• Company Office local Address – 12211 NE 124th St, Kirkland, WA 98034, United States

• Contect info – (425) 820-5200

• email address – customerservice@costco.com

• Country – United States

• Job Type – Full-time and Part-time

• Job Average Salary rate – $18.50–$28.50 per hour

• Currency – USD

Job Description:
Processes member sign ups, renewals and added cards. Instructs members and potential members about membership, warehouse and credit programs. Assists members regarding item availability. Issues replacement and temporary cards, keys credit applications and provides a high level of member service. Processes membership and merchandise returns by members for cash or credit. Writes or keys information for disposition tags on non-saleable merchandise and price adjustments, researches items by computer, gets verification and approvals when necessary, and rings up returns on cash register. Documents customer adjustments performed. Meets with current and prospective members to increase membership sign ups and warehouse sales. Attends and participates in local community events to promote excellent community relations. Contacts expired members to encourage membership renewals.

Benefits:
We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.
Job Description:
Processes member sign ups, renewals and added cards. Instructs members and potential members about membership, warehouse and credit programs. Assists members regarding item availability. Issues replacement and temporary cards, keys credit applications and provides a high level of member service. Processes membership and merchandise returns by members for cash or credit. Writes or keys information for disposition tags on non-saleable merchandise and price adjustments, researches items by computer, gets verification and approvals when necessary, and rings up returns on cash register. Documents customer adjustments performed. Meets with current and prospective members to increase membership sign ups and warehouse sales. Attends and participates in local community events to promote excellent community relations. Contacts expired members to encourage membership renewals.

Benefits:
We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.

Excerpt from the official job listing

See full job description from the company website.

Job Summary

The Membership Clerk manages membership services, assisting members with applications, renewals, and inquiries. You ensure accurate records, handle transactions efficiently, and provide friendly, professional service. The role supports a smooth membership experience and strengthens customer satisfaction in a fast-paced retail environment.

About Us

Costco Wholesale provides high-quality products and exceptional service. We prioritize collaboration, professionalism, and integrity in the workplace. Employees enjoy opportunities for career growth, skill development, and contributing to a positive shopping experience that aligns with our mission of member satisfaction and excellence.

Culture and Work Environment

Employees operate in a structured, team-oriented environment focused on efficiency, accuracy, and service. Costco encourages collaboration, professional development, and a positive work culture where team members are valued, respected, and supported.

Why Work With Us

Costco offers competitive wages, comprehensive benefits, and opportunities for career advancement. Employees gain practical experience, develop skills, and contribute to a respected retail company that values performance, dedication, and professional growth.

Key Responsibilities

• Manage membership applications, renewals, and inquiries

• Process transactions accurately and efficiently

• Maintain membership records and data integrity

• Provide excellent member service and support

• Assist team members with administrative tasks

Key Qualifications

• High school diploma or equivalent preferred

• Strong customer service and communication skills

• Detail-oriented with organizational ability

• Comfortable using computers and POS systems

• Adaptable to a fast-paced retail environment

Benefits & Perks

• Competitive hourly wages

• Health, dental, and vision insurance

• 401(k) retirement plan with company match

• Paid time off and employee discounts

• Training and career advancement opportunities

Location Insights

Kirkland provides suburban living with easy access to Seattle, outdoor recreation, and vibrant community amenities. Employees benefit from a supportive work environment and convenient local services.

Summary Table Detail Information Role Membership Clerk Location Kirkland, Washington, United States Salary $18.50–$28.50 per hour Employment Type Full-time and Part-time Key Focus Membership services, customer support Common 5 Interview Questions and Tips

How do you handle difficult member interactions? – Show patience and professionalism.

What experience do you have with membership systems? – Highlight accuracy and efficiency.

How do you prioritize tasks in a busy environment? – Demonstrate organization skills.

Why do you want to work at Costco? – Connect with company values.

How do you maintain data accuracy in membership records? – Emphasize attention to detail.

Market-Based Salary Overview and Analysis

Kirkland Membership Clerks earn $18.50–$28.50 per hour. Costco provides competitive compensation, reliable scheduling, and rewards strong performance with potential advancement.

Disclaimer

We aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.

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Costco hires Membership Clerks in Kirkland, WA, offering competitive wages, benefits, and growth opportunities. Employees gain customer service skills and experience within a supportive, professional retail environment.

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