Licensing Officer

Licensing Officer

• Company website link: https://www.alberta.ca

• Company name: Government of Alberta

• Location: Edmonton, AB

• Postal Code: T5J 0N3

• Region: Alberta

• Company Office local Address: 10800 97 Avenue NW, Edmonton, AB

• Contact info: +1 780-427-2711

• Email address: info@gov.ab.ca

• Country: Canada

• Job Type: Full-Time

• Job Average Salary rate: $66,540 yearly

• Currency: CAD

Job description Job InformationJob Title: Licensing Officer Job Requisition ID: 71299Ministry: Transportation and Economic CorridorsLocation: EdmontonFull or Part-Time: Full TimeHours of Work: 36.25 hours per weekPermanent/Temporary: Temporary, up to March 2027Scope: Open CompetitionClosing Date: May 29, 2025Classification: Administrative Support 6 Salary: $2,073.50 – $2,549.41 bi-weekly ($54,118 – $66,540 / year)The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspxAlberta Transportation and Economic Corridors (TEC) serves as a North American leader in transportation systems, contributing to Alberta’s prosperity through safe, innovative, and sustainable infrastructure. TEC offers a rewarding environment with growth opportunities, work-life balance, and the chance to make an impact on Alberta’s transportation network. For more information, visit https://www.alberta.ca/transportation-and-economic-corridors.Role ResponsibilitiesLooking to play a critical role in keeping Alberta’s roads safe? Join a team that licenses the professionals behind every new driver-and help shape the standards that impact thousands of Albertans every day. Driver, Carrier and Vehicle Services is the province’s licensing body and the foundational entry point for individuals, drivers, carriers, and vehicle programs. Our client-centric approach supports the safe and efficient movement of people and goods across Alberta, and we’re looking for a Licensing Officer to help us deliver on that mission.As a Licensing Officer in the Examinations, Licensing and Support Section, you will ensure that Driver Training Schools, Driving Instructors, and Driver Examiners are properly licensed and meet all regulatory requirements. From evaluating applications and issuing licences to supporting system improvements and advising stakeholders, your work will directly influence the integrity and safety of Alberta’s driver education framework.Your key responsibilities include:• Assessing and issuing licences for driver training schools, instructors, and examiners in accordance with legislation• Providing expert guidance to stakeholders, including contractors, registry agents, and the public• Developing and maintaining program documentation, forms, and reports• Managing licensing data and ensuring integrity within systems like TSIS and MOVES• Supporting policy and system improvements, including user testing and cross-departmental coordination• Processing and reconciling licensing fees and financial transactionsWhat you’ll bring to the role:• Clear and tactful communication to manage complex client interactions and sensitive issues• Detail orientation to uphold compliance and ensure accurate licence records• Initiative to proactively identify issues and drive continuous improvement• Strong time management to balance deadlines, competing priorities, and ad hoc requests• Collaborative mindset to contribute to a supportive, high-performing team culture• Flexibility and resilience to adapt to evolving policies, systems, and stakeholder needsPlease click on this link to view the job description for this position.APS CompetenciesCompetencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf. QualificationsRequired:• A high school diploma and at least four (4) years of related experience. Equivalencies may be considered. • Cover letter detailing how your skills and experience align with the role’s responsibilities, used to assess writing and communication skills.Preferred:• Proficiency with licensing systems (e.g., TSIS)• Familiarity with the Alberta driver training and examination industryEquivalencies are:A related two-year diploma and a minimum of two (2) years of related experience; a related one-year certificate and a minimum of three (3) years of related experience; or a related four-year university degree and no related experience. Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.NotesAdditional Position Details:• This position is a temporary (up to March 2027), full-time role with the standard weekly work hours of 36.25, Monday to Friday (8:15 am – 4:30 pm).• Location: Twin Atria Building, 4999 98 Ave, Edmonton, AB T6B 2X3Recruitment Process:• Pre-employment checks will be conducted to assess candidates’ suitability. These checks may include (but are not limited to): references, academic verification, criminal record check, etc.• Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. • Candidates with lesser qualifications may be considered at a lower classification and salary.Links and information on what the GoA have to offer to prospective employees.• Working for the Alberta Public Service – https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx• Public Service Pension Plan (PSPP) – https://www.pspp.ca• Alberta Public Service Benefit Information – https://www.alberta.ca/alberta-public-service-benefits• Professional learning and development – https://www.alberta.ca/professional-development-support-directive• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca • Positive workplace culture and work-life balance• Opportunity to participate in flexible work arrangements such as a modified work schedule agreement• Leadership and mentorship programsHow To ApplyApplicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.Closing StatementThis competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.We thank all applicants for their interest. All applications will be reviewed to determine which candidates’ qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Tomasz Gruszka at tomasz.gruszka@gov.ab.ca.

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See full job description from the company website.

Job Summary

The Licensing Officer manages licensing processes, ensures regulatory compliance, and evaluates applications. This role liaises with stakeholders, enforces standards, and develops recommendations to improve licensing efficiency while supporting Alberta’s regulatory framework and public service objectives.

About Us

The Government of Alberta delivers regulatory oversight and public service programs that protect citizens and support economic growth. Our team develops policies, enforces compliance, and provides guidance across industries. We emphasize transparency, efficiency, and ethical standards to maintain trust and accountability in government operations.

Culture and Work Environment

Our workplace fosters collaboration, professionalism, and inclusivity. Staff engage in problem-solving, policy evaluation, and stakeholder communication. Employees are encouraged to share insights, innovate processes, and develop skills while contributing to fair, consistent, and effective licensing practices.

Why Work With Us

Working with the Government of Alberta provides opportunities to influence regulatory standards, gain professional experience, and contribute to public service initiatives. Employees benefit from skill development, leadership exposure, and meaningful engagement in Alberta’s governance and public programs.

Key Responsibilities

• Process and evaluate licensing applications.

• Ensure compliance with provincial regulations.

• Communicate with stakeholders regarding licensing requirements.

• Monitor and enforce licensing standards.

• Prepare reports and recommendations for management.

Key Qualifications

• Bachelor’s degree in business, public administration, or related field.

• Knowledge of regulatory and licensing frameworks.

• Strong analytical and communication skills.

• Experience with stakeholder engagement and compliance processes.

• Ability to manage multiple tasks and deadlines.

Benefits & Perks

• Health, dental, and pension coverage.

• Paid leave and wellness programs.

• Training and professional development opportunities.

• Supportive, inclusive, and collaborative work environment.

Location Insights

Edmonton offers a vibrant urban setting with public sector opportunities, cultural amenities, and professional growth. The city supports work-life balance while engaging employees in meaningful governance roles.

Job Overview Table Category Details Position Licensing Officer Company Government of Alberta Location Edmonton, AB, Canada Salary Range $66,540 yearly Type Full-Time Common 5 Interview Questions and Tips

Describe your experience with licensing or regulatory compliance. (Provide examples.)

How do you manage multiple licensing applications? (Demonstrate organizational skills.)

Explain a time you communicated regulatory requirements to stakeholders. (Show clarity and effectiveness.)

How do you ensure accuracy and fairness in processing applications? (Highlight attention to detail.)

Why are you interested in working as a Licensing Officer in Alberta? (Align with public service values.)

Market-Based Salary Overview and Analysis

Licensing Officers in Alberta earn approximately $66,000–$70,000 annually. Compensation reflects experience, regulatory knowledge, and responsibility scope. Additional benefits and professional growth opportunities enhance total remuneration.

Disclaimer

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