Library Technical Support Specialist

Library Technical Support Specialist

• Company website link – http://www.qu.edu.qa
• Company name – Qatar University (QU)
• Location – Doha
• Postal Code – 2713
• Region – Doha Municipality
• Company Office local Address – Qatar University, Al Jamiaa Street, Doha
• Contect info – +974 4403 3333
• email address – info@qu.edu.qa
• Country – Qatar
• Job Average Salary rate – QAR 7,000 – QAR 12,000 monthly
• Currency – QAR

Job description

Job Summary

This position requires an energetic and enthusiastic individual who will provide professional customer service in the support of access services, technical services, collection and records management, and facilitate access to resources for library user.

The successful candidate will be the first point of contact to library users, therefore should possess excellent customer services skills, the ability to assess customer needs, provide guidance and assistance to basic reference and research. This includes assistance with the use of Library equipment (printers, computers, photocopiers, scanners, printers, computer applications (Microsoft Office, AutoCAD, specialized business, engineering, IT and digital media software) and direct library users to appropriate Library staff when required.

The successful candidate will use the Integrated Library System (ILS) to check out library materials, update records, input new acquisitions, manage the booking of study rooms, and search the library catalogue. Other important functions are shelve inventory, check books according the Library classification system. He/she will maintain order and accessibility of books, process incoming library materials (records, books, DVDs and serials,) assist with interlibrary loans, document delivery, recordkeeping to facilitate timely access to resources, process books, journals, and records for disposition, including creation of lists and adherence to retention schedules.

“Excerpt from the official job listing”

See full job description from the company website.

Job Summary

The Library Technical Support Specialist ensures smooth functioning of library technologies, digital systems, and databases. This role involves supporting users, troubleshooting software issues, managing digital resources, and contributing to the effective delivery of academic library services.

About Us

Qatar University (QU) is the premier national institution of higher education in Qatar, fostering academic excellence and innovation since 1973. The university provides high-quality programs, advanced facilities, and robust research opportunities that support students, faculty, and the wider community.

Culture and Work Environment

Qatar University maintains a professional, inclusive, and supportive environment where collaboration and continuous learning are encouraged. Staff are empowered to innovate, share knowledge, and contribute to the university’s mission of advancing education and research excellence.

Key Responsibilities

• Provide technical support for library systems and software.
• Manage access to electronic resources and digital databases.
• Troubleshoot hardware, software, and connectivity issues.
• Support faculty, staff, and students with library technologies.
• Ensure compliance with IT and data security policies.

Key Qualifications

• Bachelor’s degree in Information Technology, Library Science, or related field.
• Experience with integrated library systems (ILS) and digital resources.
• Strong troubleshooting and problem-solving skills.
• Knowledge of networking and database management.
• Excellent communication and customer service abilities.

Benefits & Perks

• Competitive monthly salary.
• Comprehensive health insurance.
• Paid annual leave and holidays.
• Professional development and training opportunities.
• Retirement and end-of-service benefits.

Location Insights

Doha is Qatar’s capital and a hub for education, technology, and culture. Professionals enjoy modern infrastructure, tax-free salaries, and an international community, making it an attractive location for academic and technical careers.

Job Summary Table Details Information Job Title Library Technical Support Specialist Location Doha, Qatar Salary Range QAR 7,000 – QAR 12,000 monthly Employment Type Full-Time Industry Higher Education / Library Services Common 5 Interview Questions and Tips

What experience do you have with integrated library systems? (Provide specific examples.)

How do you resolve a technical issue that affects multiple users? (Show problem-solving approach.)

Can you describe your experience with database management? (Highlight technical skills.)

How do you balance technical support with user training? (Demonstrate communication ability.)

What strategies do you use to stay updated on library technology trends? (Show commitment to growth.)

Tip: Emphasize both technical expertise and ability to support academic staff and students effectively.

Market-Based Salary Overview and Analysis

Library Technical Support Specialists in Qatar typically earn between QAR 7,000 – QAR 12,000 per month, depending on qualifications and experience. Higher salaries are often offered to candidates with advanced IT skills, database management expertise, and previous higher education experience.

Disclaimer

We aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.

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