Insurance Verification Representative – Remote (Tri-County Area)

Insurance Verification Representative – Remote (Tri-County Area)

Company: UOMUOMUS
Location: Medley, FL, United States

About Us

UHealth – University of Miami Health System is South Florida’s only university-based health system, delivering advanced patient care through cutting-edge research and medical education at the Miller School of Medicine. Our network serves South Florida, Latin America, and the Caribbean, offering over 100 medical specialties and sub-specialties with more than one million patient encounters annually. We are committed to innovation, excellence, and providing a supportive environment for our staff. Learn more at University of Miami Health System.

Job Details

• Job Type: Full-Time, Remote

• Location: Medley, FL, United States

• Salary: Competitive, based on experience

• Employee Type: Staff

• Pay Grade: H3

Key Duties

As an Insurance Verification Representative, you will ensure patients are financially cleared for appointments by verifying insurance coverage and benefits. Responsibilities include:

• Completing insurance verification and documenting eligibility, benefits, and co-pays in the system before patient visits.

• Communicating with health plans, primary care offices, and patients to obtain pre-authorizations or referrals as required.

• Managing and updating patient insurance information accurately in UChart, including guarantor details, policy numbers, and plan information.

• Educating patients and UHealth staff on insurance processes and resolving coverage issues.

• Participating in departmental process improvement initiatives and maintaining quality standards in all work.

• Supporting patient satisfaction by providing timely, accurate information and assisting with complex insurance questions.

Requirements

Candidates should possess:

• High School Diploma or equivalent; additional education or certifications a plus.

• Minimum 1 year of experience in insurance verification (3 years preferred for senior-level roles).

• Proficiency in computer applications; EPIC system experience is advantageous.

• Strong communication and interpersonal skills to work effectively with patients, providers, and colleagues.

• Ability to work under pressure while maintaining professionalism and sensitivity.

• Knowledge of insurance policies, pre-authorization, and referral requirements; bilingual skills are a plus.

Pay & Benefits

• Comprehensive benefits including medical, dental, and tuition remission.

• Full-time remote work flexibility within the Tri-County area.

• Opportunities for professional development and career advancement.

• Collaborative team environment supporting work-life balance and employee well-being.

See full job details on the company site