Head of Communications, Marketing, and Media

About Us  

Liverpool City Council serves as the local governing authority for Liverpool, United Kingdom, providing essential public services that enhance the wellbeing, safety, and quality of life for residents. We manage education, housing, social care, transport, environmental services, and cultural initiatives, ensuring accessible and high-quality services for all. Committed to transparency, sustainability, and community engagement, the council works with local organisations, businesses, and residents to create a vibrant, inclusive, and resilient city. Through strategic planning, innovation, and responsible governance, Liverpool City Council strives to strengthen communities, support economic growth, and improve public services for the benefit of current and future generations.

Culture & Work Environment 

Our culture promotes collaboration, integrity, and public service. Employees at Liverpool City Council work in a supportive and inclusive environment that encourages innovation, professional growth, and accountability. Teamwork and continuous learning underpin our workplace, enabling staff to deliver impactful services that positively affect the city’s communities.

Why Work With Us 

Joining Liverpool City Council provides opportunities to contribute to meaningful public service. We offer professional development, diverse career pathways, and a collaborative environment. Employees help shape the city’s future, deliver essential services, and make a tangible impact on residents’ lives while growing professionally in a supportive and dynamic workplace.

Website: www.liverpool.gov.uk

Job description

Job title: Head of Communications, Marketing, and MediaA bit about us:Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We’ve got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!The role: We are looking for a highly experienced and strategic communications professional who can operate confidently in a complex and fast-paced environment. The Head of Communications, Marketing and Media post is a high-profile, senior leadership role at Liverpool City Council, responsible for managing and delivering an award-winning integrated communications function that supports the Council’s strategic priorities and enhances its reputation. This role will lead on media relations, marketing, campaign management, and internal communications, ensuring that all messaging is inclusive, accessible, and reflective of Liverpool’s diverse communities.The ideal successful candidate, as Head of Communications, Marketing, and Media, will have a strong track record in leading communications and marketing teams, managing high-profile media stories, and delivering multi-channel campaigns. They should be skilled in stakeholder engagement, crisis communications, and digital media, with the ability to influence at the highest level.Our offer to you:At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) – option to purchase further daysAgile working (role dependent) – a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exceptionPart of the Local Government Pension Scheme – option to join the AVC SchemeProgression – opportunities and training through a wide range of high quality learningHealth and Wellbeing – offer including Employee Assistance ProgrammeCycle to Work and Travel Pass Schemes Drive Time – a salary sacrifice car lease schemeFamily friendly policies with enhanced leave Discounted Gym Memberships Employee Volunteering Scheme Medicash Next steps:Closing date: midnight on Monday 8 September 2025Shortlisting date: W/C Monday 8 September 2025Interview date: provisionally scheduled for 18 and/or 19 September 2025Interview format: face-to-faceWe reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.Please note: this vacancy is classified as a politically restricted position.If you would like any further information or an informal discussion, please contact Edna Boampong, Director of Communications and Engagement, via haley.caruana@liverpool.gov.uk. Watch our recruitment video and see what life is like working for the Communications Team at Liverpool City Council: Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk.Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

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