Guest Service Associate

Guest Service Associate

• Company website link – https://www.discoveryplace.org

• Company name – Discovery Place Inc

• Location – Charlotte, NC, United States

• Company Office local Address – 301 N Tryon St, Charlotte, NC

• Country – United States

• Job Average Salary rate – $14 – $18/hour

• Currency – USD

Job description

At Discovery Place, a 501(c)(3) nonprofit organization, we fuel your passion for science and the natural world by delivering awe-inspiring exhibits and educational programs. Our immersive experiences captivate, challenge, and empower audiences of all ages, sparking a spirit of discovery and lifelong learning. We hope to forge a future where science catalyzes, creating boundless opportunities, fostering hope, solving complex problems and driving positive change across the globe.

We’re looking for driven, talented individuals who share our passion for making an impact and having fun while doing it.

General Summary:

Facilitates guest and customer experiences, including conducting demonstrations, interacting with guests on the museum floor, presenting Tier I shows, and performing admissions-related operations.

This part-time position is scheduled for up to 2 days per week.

Essential Duties and Responsibilities:

Facilitate educational demonstrations and Tier I programs in a variety of settings
• Facilitate educational content via mobile demonstration space or in formal settings

Excerpt from the official job listing

See full job description from the company website.

Job Summary

The Guest Service Associate provides welcoming experiences for visitors, manages inquiries, and ensures smooth operations at the facility. This role requires excellent communication skills, attention to detail, and the ability to maintain a friendly, professional demeanor in a fast-paced environment.

About Us

Discovery Place Inc is a leading science and discovery center dedicated to inspiring curiosity and learning. We engage the community through interactive exhibits, programs, and events. Our team emphasizes innovation, collaboration, and a commitment to making education accessible, exciting, and meaningful for all visitors.

Culture and Work Environment

Our environment encourages teamwork, creativity, and active learning. Employees collaborate to deliver exceptional visitor experiences, participate in ongoing training, and enjoy an inclusive atmosphere that values curiosity, engagement, and professional growth.

Why Work With Us

Discovery Place offers hands-on experience in guest services, education, and interactive programming. Employees gain professional skills, connect with diverse audiences, and contribute to a mission-driven organization that values dedication, innovation, and community impact.

Disclaimer

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Explore opportunities as a Guest Service Associate at Discovery Place. Build professional skills, engage visitors, and contribute to a dynamic, mission-driven educational environment in Charlotte.

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