General Manager, The St. Regis Toronto

General Manager, The St. Regis Toronto

• Company website link – https://www.marriott.com

• Company name – Marriott International, Inc.

• Location – Toronto, Ontario, Canada

• Company Office local Address – The St. Regis Toronto, 325 Bay Street, Toronto, ON M5H 4G3

• Contact info – +1 416-306-5800

• Email address – toronto.stregis@stregis.com

• Country – Canada

• Job Average Salary rate – CA$120,000 – CA$150,000 yearly

• Currency – CAD

Job description

JOB SUMMARY

Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution, and guides their individual professional development. The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area.

OR

• 4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area.

Preferred:

• General Manager experience in limited or full-service property.

• Ability and willingness to work flexible hours including weekends, holidays and late nights.

• Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.

JOB SPECIFIC TASKS

Business Strategy Development

Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel’s business strategies; translates Marriott global strategic plan into one that can be executed on property.

Excerpt from the official job listing

See full job description from the company website.

Job Summary

The General Manager leads overall hotel operations, ensuring guest satisfaction, financial performance, and brand standards. This role demands strategic leadership, strong team management, and the ability to maintain exceptional luxury service in a competitive hospitality market.

About Us

Marriott International is a global leader in hospitality, operating a diverse portfolio of brands including the prestigious St. Regis. Our mission is to deliver memorable guest experiences while fostering innovation and sustainable practices. We invest in our people and embrace diversity, making our hotels vibrant destinations for both travelers and team members.

Culture and Work Environment

We cultivate a respectful and inclusive environment that encourages collaboration and professional growth. Our teams share a commitment to exceptional service, operational excellence, and continuous learning to support personal and organizational success.

Why Work With Us

Marriott International offers global career opportunities, competitive benefits, and training programs designed to develop future leaders. Working here allows you to influence guest experiences and grow professionally within a respected, internationally recognized brand.

Key Responsibilities (short summary)

Direct hotel operations, oversee financial planning, lead department heads, ensure compliance with brand standards, maintain exceptional guest service, and drive strategic initiatives to achieve revenue and service goals.

Benefits & Perks

Comprehensive health and wellness plans, retirement savings options, global travel discounts, professional development programs, and performance-based incentives for leadership roles.

Location Insights

Located in downtown Toronto’s financial district, The St. Regis offers convenient access to cultural attractions, major transit hubs, and vibrant city life, making it a prime location for luxury hospitality leadership.

Summary Table Detail Information Location Toronto, Ontario, Canada Salary Range CA$120,000 – CA$150,000 yearly Employment Type Full-time Official Website https://www.marriott.com Contact Info +1 416-306-5800 Email Address toronto.stregis@stregis.com Disclaimer

We aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.

More Related Jobs CA

Hiring General Manager for The St. Regis Toronto. Lead luxury hotel operations, drive financial performance, and deliver exceptional guest service. Apply through Marriott’s official careers website.

Disclaimer: This job listing is published by the employer. We Are Hired Applications must be submitted via the official employer careers page using the "Apply" button below. We do not collect payments, application fees, or personal data from job seekers.