Front of House Staff/Party Host

About Us  

Bounce House, based in Liverpool, United Kingdom, is a premier indoor entertainment and activity centre offering safe, fun, and engaging experiences for children and families. We specialise in inflatable play, party hosting, and recreational activities designed to promote physical activity, social interaction, and enjoyment. Our team combines professionalism, creativity, and customer care to deliver memorable experiences in a secure environment. Committed to safety, innovation, and family-friendly fun, Bounce House Liverpool provides a welcoming space where children can explore, play, and develop skills while families enjoy high-quality entertainment and community engagement in a vibrant and dynamic setting.

Culture & Work Environment  

Our culture values teamwork, safety, and customer focus. Employees at Bounce House Liverpool work in a supportive and engaging environment where collaboration, learning, and initiative are encouraged. Respect, responsibility, and creativity underpin our workplace, enabling staff to deliver exceptional experiences while developing skills and contributing to a fun and safe environment.

Why Work With Us 

Joining Bounce House offers opportunities to build a rewarding career in family entertainment. We provide training, career development, and a collaborative work environment. Employees contribute to delivering safe, enjoyable experiences, engage with the community, and develop professional skills while being part of a passionate team dedicated to fun, safety, and customer satisfaction.

Website: www.bouncehouse.co.uk

Job description

Job Summary
We are seeking enthusiastic and dedicated Front of House Staff/Party Host to join our vibrant team. The ideal candidates will play a crucial role in providing exceptional customer service and ensuring a welcoming atmosphere for our guests. As a member of the Front of House team, you will be responsible for various duties that enhance the dining experience, from greeting customers to assisting with food and beverage service.

Duties
• Greet and welcome guests upon arrival with a friendly and professional demeanour.
• Provide information about menu items, specials, and dietary options to guests.
• Take orders accurately and relay them to the kitchen or bar staff.
• Assist in the setup and breakdown of all areas for events or busy service periods.
• Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations.
• Handle customer inquiries and complaints promptly and professionally, ensuring guest satisfaction.
• Host children’s birthday parties with an upbeat and happy demeanour

Skills
• Background in hospitality, retail, or restaurant environments is preferred.
• Excellent communication skills with the ability to engage positively with guests.
• Ability to work effectively in a fast-paced environment while maintaining attention to detail.
• A team player who can collaborate well with colleagues across different departments.
• Flexibility in working hours, including some evenings and weekends as required. (More hours available during school holidays)

Join us as we strive to create memorable experiences for our guests through outstanding service!

Job Type: Part-time

Pay: £7.55-£12.21 per hour

Benefits:
• Company pension
• Discounted or free food
• Employee discount

Ability to commute/relocate:
• Liverpool L3: reliably commute or plan to relocate before starting work (required)

Experience:
• Hospitality: 1 year (preferred)

Language:
• English (required)

Work authorisation:
• United Kingdom (required)

Work Location: In person

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