Field Service Manager

Field Service Manager

• Company website link: https://www.talentmate.com
• Company name: Talentmate
• Location: Dubai
• Postal Code: Not specified
• Region: Dubai
• Company Office local Address: Not disclosed
• Contact info: Not disclosed
• Email address: Not disclosed
• Country: United Arab Emirates
• Job Type: Full-time
• Job Average Salary rate: AED 18,000–AED 22,000 per month
• Currency: AED

Job description

Job Description
The Field Service Manager serves as the essential link between the company and its customers, ensuring top-notch service delivery and satisfaction. This role is pivotal in maintaining the company’s reputation and fostering customer relationships through effective management of field service operations. The Field Service Manager is responsible for planning, coordinating, and overseeing the daily activities of a team of field service engineers or technicians. This includes ensuring that service agreements are met and exceeded. The individual in this position must possess excellent leadership, communication, and problem-solving skills to manage the team’s workload efficiently and improve customer service standards. The ideal candidate will also have a strong background in technical service management, a keen eye for detail, and a passion for developing effective service strategies that align with the company’s goals.

Responsibilities
Oversee and manage the activities of field service technicians daily.
Ensure prompt and efficient service delivery to all clients and customers.
Develop and implement service policies and procedures to meet quality standards.
Analyze and address service delivery issues to improve customer satisfaction.
Coordinate scheduling and dispatching of team members to service locations.
Work closely with sales teams to identify and support business opportunities.
Monitor and report on key performance indicators to management teams.

See full job description from the company website.

Job Summary

Talentmate is hiring a Field Service Manager in Dubai to oversee and coordinate all field operations. This role involves managing on-site teams, ensuring timely service delivery, maintaining client satisfaction, and implementing process improvements for operational efficiency.

Attribute Details Job Title Field Service Manager Company Talentmate Location Dubai, United Arab Emirates Job Type Full-time Estimated Salary Range AED 18,000–AED 22,000 per month Experience Level 5–7 years in field service management or related roles Key Responsibilities Oversee field teams, ensure service quality, client satisfaction, process improvement Disclaimer

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Talentmate seeks a Field Service Manager in Dubai to lead field teams, ensure quality service delivery, and improve operational efficiency.

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