Engagement and Operations Coordinator

Engagement and Operations Coordinator

• Company website link: https://www.alberta.ca

• Company name: Government of Alberta

• Location: Edmonton, AB

• Postal Code: T5J 0G5

• Region: Alberta

• Company Office local Address: 10800 97 Avenue NW, Edmonton, AB

• Contact info: +1 780-427-2711

• Email address: info@gov.ab.ca

• Country: Canada

• Job Type: Full-Time

• Job Average Salary rate: CAD 65,000 – CAD 85,000 yearly

• Currency: CAD

Job description

Job Information
Job Title: Engagement and Operations Coordinator
Job Requisition ID: 75553
Ministry: Infrastructure
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Limited Competition
Closing Date: October 1, 2025
Classification: Program Services 3 Market Adjustment
Salary: ​$2,626.89 to $3,448.73 bi-weekly ($68,561 to $90,011/year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx.

Alberta Infrastructure designs, builds, manages, and maintains government-owned and operated facilities, and collaborates with other ministries to ensure that schools, hospitals, and government facilities infrastructure meet the needs of Alberta’s population. The Ministry also provides accommodation services and manages a large portfolio of owned and leased facilities while maintaining fiscal accountability and optimizing value for Albertans.

For more information about Alberta Infrastructure, please visit http://www.infrastructure.alberta.ca.
Role Responsibilities

Reporting to the Manager, Engagement and Operations, in the Strategic Integration and Operations (SIO) Division’s Operations and Administration Branch (OPA), the Engagement and Operations Coordinator (Coordinator) supports the Manager in working with all of the areas of the ministry to coordinate internal/external engagement; support projects associated with strategic priorities; and enhance Infrastructure’s corporate culture by promoting a positive employee experience.

The Coordinator uses critical thinking and creative problem solving skills to support the department’s goals, ensuring alignment with broader government objectives, and that the ministry’s business interests are represented. The Coordinator provides technology support, coordination and project facilitation services on divisional and corporate initiatives, including secretariat support for both internal/external committees, divisional administrative and reporting processes, and other special projects including the hosting of quarterly new staff orientation sessions. The Coordinator will work with a range of internal stakeholders through new and established processes to obtain information, gather support for key initiatives, and complete critical engagement and operations tasks for the division and the department.

Key responsibilities for the Engagement and Operations Coordinator include but are not limited to:
• Providing project management, coordination and secretariat support to internal and external stakeholder engagement initiatives.
• Providing secretariat support for the Executive Directors Council.
• Leading and supporting department-wide new staff orientation initiatives that contribute to strategic employee development and talent mobilization initiatives.
• Developing and maintaining strong working relationships with other branches and divisions to ensure the successful and effective delivery of team initiatives.
• Providing surge capacity and support to the Manager on cross-divisional and cross-departmental corporate initiatives and projects.
• Provide technology support to support online initiatives.

The successful candidate will have:
• Excellent interpersonal skills with the ability to build relationships with a mix of internal and external stakeholders.
• High degree of political acumen.
• Strong written and verbal communication skills.
• Group facilitation and/or public speaking experience.
• Excellent project management, organizational and time management skills.
• Ability to work within short turnaround periods.
• Proven ability to facilitate online engagement initiatives such as meetings, town halls, roundtables etc.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
• Systems Thinking: Considers inter-relationships and emerging trends to attain goals.
• Build Collaborative Environments: Facilitates open communication and leverages team skill.
• Agility: Works in a changing environment and takes initiative to change.
• Drive for Results: Works to exceed goals and partner with others to achieve objectives.

Qualifications

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Required:
• Bachelor’s Degree in Arts, Business, Public Administration or related discipline.
• Two years of directly related experience.

Equivalency: Related experience or education (e.g., related diploma) may be considered as an equivalency on a one-for-one basis.

Assets:
• Experience with ARTS/Microsoft Suite of Products (Teams, Lists, PowerPoint etc)/Sharepoint Online.
• Experience writing government materials (emails, memos, letters, briefing notes etc).
• Project/event management.

Notes

This position is a Permanent, Full Time role with the standard weekly work hours of 36.25, Monday to Friday (8:15 am – 4:30 pm).

Applicants are required to provide a cover letter and resume summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees:
• Working for the Alberta Public Service – https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) – https://www.pspp.ca.
• Alberta Public Service Benefit Information – https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development – https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.

“Excerpt from the official job listing”

See full job description from the company website.

Job Summary

The Engagement and Operations Coordinator manages and supports organizational operations, community engagement initiatives, and stakeholder communications. This role coordinates activities, streamlines processes, and ensures programs and events are delivered effectively while maintaining alignment with government policies and organizational objectives.

About Us

The Government of Alberta provides high-quality public services that enhance community well-being and operational efficiency. We emphasize transparency, accountability, and collaboration, ensuring programs address citizen needs. Our team applies innovative strategies, strengthens partnerships, and fosters sustainable outcomes while maintaining integrity, professionalism, and a strong commitment to public service excellence.

Culture and Work Environment

We offer an inclusive and collaborative work environment that encourages professional growth, knowledge sharing, and teamwork. Employees are supported in contributing ideas, learning continuously, and delivering impactful programs while balancing personal and professional responsibilities.

Why Work With Us

Working with the Government of Alberta allows you to shape meaningful community initiatives. We provide career development opportunities, a stable work environment, and the chance to implement programs that directly benefit citizens and improve operational efficiency.

Key Responsibilities

• Coordinate and oversee organizational operations and workflows.

• Support community engagement programs and stakeholder communications.

• Implement and monitor operational policies and procedures.

• Prepare reports, track metrics, and evaluate program effectiveness.

• Collaborate with teams and external partners to achieve objectives.

Key Qualifications

• Post-secondary education in public administration, business, or related field.

• Strong organizational, analytical, and communication skills.

• Experience managing projects, programs, or operations.

• Ability to collaborate with diverse stakeholders.

• Knowledge of government policies, procedures, and community engagement practices.

Benefits & Perks

• Health, dental, and vision coverage.

• Paid leave, pension plan, and wellness programs.

• Professional development and training opportunities.

• Flexible work arrangements.

• Supportive, inclusive, and collaborative culture.

Location Insights

Edmonton combines a thriving public sector, cultural diversity, and recreational amenities. The city offers an excellent work-life balance with opportunities for career advancement, community engagement, and personal development.

Job Overview Table Category Details Position Engagement and Operations Coordinator Company Government of Alberta Location Edmonton, AB, Canada Salary Range CAD 65,000 – 85,000 yearly Type Full-Time Common 5 Interview Questions and Tips

Describe your experience coordinating operations or engagement programs. (Provide specific examples.)

How do you prioritize multiple tasks and deadlines? (Show organizational skills.)

Explain how you manage stakeholder communications effectively. (Demonstrate clarity and diplomacy.)

Share a time you improved a process or program. (Highlight results.)

Why do you want to work for the Government of Alberta? (Align personal values with public service.)

Market-Based Salary Overview and Analysis

Engagement and Operations Coordinators in Alberta typically earn between CAD 60,000 and CAD 90,000 yearly. Government roles offer benefits, pension plans, and career stability, providing competitive total compensation compared to similar private-sector positions.

Disclaimer

We aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.

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The Government of Alberta is hiring an Engagement and Operations Coordinator in Edmonton, AB. Review responsibilities, qualifications, and salary, and apply directly through the official careers website.

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