Director – Computing Services Department

About Us 

Zayed University, located in Abu Dhabi, United Arab Emirates, is a leading higher education institution committed to academic excellence, research, and innovation. The university offers a broad range of undergraduate and postgraduate programs designed to equip students with the knowledge, skills, and critical thinking necessary to excel in a global environment. With distinguished faculty, state-of-the-art facilities, and a focus on interdisciplinary learning, Zayed University fosters a culture of intellectual curiosity, leadership, and community engagement. The institution is dedicated to developing future leaders who contribute meaningfully to society while advancing knowledge, innovation, and sustainable development in the UAE and beyond.

Culture and Work Environment 

Our culture promotes collaboration, creativity, and continuous learning. Faculty and staff are encouraged to innovate, share expertise, and contribute to academic and research excellence. Diversity, inclusion, and professional development are valued, ensuring employees can thrive, advance their careers, and positively impact the student experience and institutional growth.

Why Work With Us 

Joining Zayed University means being part of a prestigious institution committed to education, research, and innovation. We offer opportunities for professional growth, interdisciplinary collaboration, and impactful work. Our supportive culture, focus on excellence, and dedication to developing future leaders make it a rewarding environment for career advancement.

www.zu.ac.ae

Job description For Director – Computing Services Department

Leading a team of approximately 50 information technology professionals, the Director, Computing Services plays a strategic role in support of the University’s educational, technology and administrative goals. This seasoned leader will direct the operations and activities of all aspects of Computing Services at the University ensuring the delivery of innovative solutions that meet the needs of 21st Century students and campuses. With the grand opening of the new, state of the art campus located in Abu Dhabi, there will be a continuing emphasis on building and enhancing the IT infrastructure and operations.
The Responsibilities
• Provide innovative IT resources and services in support of the University’s educational and administrative goals that employ leading edge, exemplary practices and maximize cost/productivity.
• Lead the development of technological approaches to academic and administrative support systems and on-going data management systems.
• Ensure the proactive support of students, staff, and faculty with regards to technological issues.
• Inspire, develop, and manage the technology staff to ensure high performance and using quality service techniques in order to provide timely and accurate IT systems and services at high levels of customer satisfaction. Attend and conduct a variety of meetings including staff, committee, and other meetings.
• Develop and prepare budgets; determine allocation of budget and staffing resources to obtain departmental goals.
• Assume overall responsibility for the technology aspect of the design, construction and commissioning of new campuses, buildings and other facilities.
• Liaise with an Educational Technology unit to provide advice and ensure that the technology infrastructure is in place that provides adequate resources to their efforts

Skills
• A Masters degree in related field required combined with ten (10) years of increasingly responsible experience in a Higher Education IT environment, including five years of management experience with a record of steady advancement in responsibility in a complex organization, preferably in higher education or an equivalent combination of education, skills and experience.
• Experience in a multi-campus environment with both a centralized and partially decentralized organization structure.

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