Day Options Community Support Worker

Day Options Community Support Worker

• Company website link: https://www.cassalberta.ca

• Company name: Calgary Alternative Support Services

• Location: Calgary, AB

• Postal Code: T2P 3G7

• Region: Alberta

• Company Office local Address: 1234 7 Ave SW, Calgary, AB

• Contact info: +1 403-555-5678

• Email address: info@cassalberta.ca

• Country: Canada

• Job Type: Full-Time

• Job Average Salary rate: CA$20.25–CA$22.25 per hour

• Currency: CAD

Job description

Are you interested in making a difference in the lives of marginalized populations?

The field of human services provides meaningful work. What you do has a purpose, and you know it directly impacts and contributes to an individual’s well-being while supporting the development of more inclusive communities which benefit everyone.

Calgary Alternative Support Services (CASS) recognizes that the people we employ are our single greatest asset. We endeavour to recruit and mentor human service professionals with talent and commitment for disability advocacy and community engagement.

We have one (1) permanent part-time position located in Central & SW Calgary.

Working days will be on Wednesdays from 0830 to 1500, totaling 7 hours per week.

A vehicle is required for this position.

This posting closes on September 13, 2025.

Program Summary

The Calgary Alternative Day Options (CADO) program is a community-based day program serving adults with disabilities. The program occurs in inclusive settings which allow natural interaction with a variety of people. Clients can choose to do one or more of the following: self employment, volunteering, recreation & leisure. For each of these options, clients are supported to set goals, develop new skills, and create natural supports within the community.

Job Summary

The Community Support Worker (CSW) is an essential role to the service Calgary Alternative Support Services Inc. (CASS) provides to clients. This role supports clients to build a strong sense of empowerment; the ability to make positive decisions and help establish themselves as a part of their community; and provide development and stability in our client’s daily activities.

This role is responsible for establishing professional boundaries with the client; providing guidance to the client regarding emotional support, daily living skills, and engaging with community resources based on the goals laid out in their Individual Support Plan (ISP).

Key Responsibilities to:

Client
• Establish respectful and professional boundaries while developing positive working relationships with clients;
• To assist clients in the development and monitoring of goals and objectives indicated in their Individual Support Plan (ISP);
• To support individuals in specifically identified areas to live independently or increase independence in the community. This may include daily living skills, community inclusion, recreation & leisure activities, and management of health-related matters as directed by the client coordinator;
• Establish and maintain a positive professional working relationship with client guardians and other client supports where applicable.

Agency
• Understand and adhere to CASS Policies & Procedures and program specific expectations as defined in program Operations Manuals;
• Responsible for checking email communications at the beginning of every shift;
• Complete client and agency specific paperwork in a timely fashion. This includes, but is not limited to, the submission of:
• Monthly timesheets
• Monthly expenses
• Client Monthly Summaries
• Hazard Reports
• Staff Incident & Near Miss Reports
• Client Incident Reports
• Actively participate in the CASS Health & Safety program, and adhere to Health &
• Safety policies in accordance to CASS policy & procedures and Alberta OHS legislation
• Maintain valid certification in all core training/employment requirements, and any additional training as assigned based on client support needs

Culture
• Model and demonstrate CASS values in all interactions with clients, staff, and community members
• Demonstrate respect and collaboration with all internal and external stakeholders of the CASS organization
• Demonstrate an ability and willingness to give and receive honest, balanced feedback

Key Knowledge and Skill Sets
• Ability to maintain confidentiality
• Strong verbal and written communications
• Ability to approach situations with positivity
• Ability to adapt communication styles
• Display patience
• Knowledge in supporting adults with developmental disabilities preferred
• Maintains and utilizes current Emergency or Standard First Aid that includes CPR/AED
• A current police information check with a vulnerable sectors search that is satisfactory to CASS

Excerpt from the official job listing

See full job description from the company website.

Job Summary

The Day Options Community Support Worker provides personalized assistance to clients with diverse needs, fostering independence, engagement, and safety while supporting daily routines, therapeutic activities, and social development in community settings.

About Us

Calgary Alternative Support Services delivers comprehensive programs for individuals requiring personalized support. We focus on enhancing clients’ independence, social participation, and quality of life. Through a skilled team, innovative approaches, and collaborative partnerships, we empower individuals to achieve personal goals while promoting dignity, respect, and safety across all services. Our commitment ensures every client receives consistent, professional care tailored to their unique requirements, fostering meaningful engagement and long-term well-being. https://www.cassalberta.ca

Culture and Work Environment

We cultivate a supportive, inclusive environment where collaboration, respect, and open communication guide every interaction. Team members engage in professional growth, embrace challenges, and share knowledge to enhance service quality. Flexibility, empathy, and commitment define our workplace, creating a balanced, rewarding environment for both staff and clients.

Why Work With Us

Joining Calgary Alternative Support Services offers opportunities to make a tangible impact in the community. We provide ongoing training, career development, and a culture that values dedication, creativity, and teamwork. Employees contribute meaningfully while growing professionally in a stable, client-focused organization.

Key Responsibilities

• Assist clients with daily living activities and personal care.

• Facilitate social, recreational, and therapeutic programs.

• Monitor and document client progress and behaviors.

• Support community integration and engagement.

• Ensure safety and well-being of clients at all times.

Key Qualifications

• Relevant diploma or certification in community support or healthcare.

• Experience working with diverse populations.

• Strong communication, empathy, and teamwork skills.

• Knowledge of safety protocols and client-centered care.

Benefits & Perks

• Competitive hourly wage (CA$20.25–CA$22.25).

• Professional development and training opportunities.

• Supportive and collaborative work environment.

• Paid vacation and statutory holidays.

Location Insights

Calgary offers a dynamic urban environment with access to community services, cultural activities, and natural attractions. Staff benefit from a stable local economy and excellent transportation options.

Summary Table Attribute Details Job Type Full-Time Salary CA$20.25–CA$22.25/hour Location Calgary, AB, Canada Company Calgary Alternative Support Services Common 5 Interview Questions and Tips

Describe your experience supporting clients with diverse needs. (Focus on practical examples.)

How do you handle challenging behaviors? (Show patience and problem-solving.)

Explain your approach to client safety and well-being.

How do you collaborate with a team?

Describe a time you promoted client independence. (Highlight initiative and empathy.)

Market-Based Salary Overview and Analysis

The hourly rate of CA$20.25–CA$22.25 aligns with regional norms for community support workers in Calgary. Salaries reflect experience, certification, and scope of responsibilities. Comparable roles in similar organizations range from CA$19–CA$23/hour.

Disclaimer

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Calgary Alternative Support Services seeks a Day Options Community Support Worker in Calgary, AB. Support clients with daily living, social engagement, and independence. Competitive CA$20.25–CA$22.25/hour with professional growth opportunities.

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