Customer Support Technician

Customer Support Technician

• Company website link – https://www.costco.com

• Company name – Costco Wholesale

• Location – Seattle, WA, United States

• Postal Code – 98124

• Region – Washington

• Company Office local Address – 999 Lake Drive, Issaquah, WA 98027, United States

• Contect info – (425) 313-8100

• email address – customerservice@costco.com

• Country – United States

• Job Type – Full-time and Part-time

• Job Average Salary rate – $20–$28 per hour

• Currency – USD

Job description

Job Summary:

Costco is looking for retail cashiers and team members to join our growing company. With both full-time and part-time positions available, we offer flexible hours and immediate hiring. No experience is required Apply now! Costco provides great benefits, opportunities for promotion, and a dynamic work environment. We’re seeking individuals who can thrive in a fast-paced, demanding atmosphere. As a cashier/customer service associate, you will play a crucial role in processing member orders, collecting payments, and delivering the high level of customer service that our members expect.

Key Responsibilities:
• Efficiently process member orders with accuracy at the point of sale.
• Execute payment collection, receipt issuance, and monitoring adherence to established cash handling procedures.
• Ensure customer needs are met by responding to inquiries and resolving issues efficiently and effectively.
• Create a clean and structured environment at work and verify the checkout process runs without any issues.
• Guide customers in choosing products and provide suggestions when required.
• Partner with colleagues to ensure the store’s operations are efficient and responsive to customer needs.

Qualifications:
• Prior experience is not compulsory.
• – Adeptness at operating successfully in a fast-paced, group-oriented atmosphere.
• Strong communication aptitude and skilled in connecting with others.
• Known for being detail-oriented and accurate in handling various transactions, including cash payments.
• Ability to stand for long periods and carry out light lifting responsibilities is essential.

Excerpt from the official job listing

See full job description from the company website.

Job Summary

You provide technical assistance to members and staff, troubleshoot system issues, and maintain accurate records. You support smooth operations by resolving concerns quickly and ensuring consistent service quality in a fast-paced retail technology environment.

About Us

Costco Wholesale is a leading global retailer known for its membership-based model and commitment to value and service. We operate warehouse clubs worldwide and support a range of services, including technology support for members and employees. Our mission emphasizes quality, efficiency, and customer satisfaction across every department, including technical operations.

Culture and Work Environment

Costco fosters teamwork and mutual respect, creating an environment where employees collaborate to solve problems. The workplace values integrity and consistent service standards, enabling staff to grow professionally while contributing to a reliable and member-focused organization.

Why Work With Us

Costco offers competitive wages, comprehensive benefits, and opportunities to advance in a respected retail leader. Our technology teams gain valuable experience and training while working in a stable, supportive environment.

Key Responsibilities

• Provide technical support to members and staff

• Diagnose and resolve hardware and software issues

• Maintain accurate service and support records

• Assist with system upgrades and routine maintenance

• Communicate solutions clearly to non-technical users

Key Qualifications

• High school diploma or equivalent

• Strong problem-solving and troubleshooting skills

• Excellent communication and customer service abilities

• Ability to work effectively in a fast-paced setting

• Prior technical support experience preferred

Benefits & Perks

• Competitive hourly pay and opportunities for career growth

• Comprehensive health, dental, and vision insurance

• 401(k) with company match

• Free Costco membership and employee discounts

• Paid time off and professional development resources

Location Insights

Seattle provides a vibrant technology and retail landscape, with a strong economy and diverse cultural opportunities. The city’s innovation-driven environment supports professional growth and offers an excellent quality of life.

Summary Table Detail Information Role Customer Support Technician Location Seattle, Washington, United States Salary $20–$28 per hour Employment Type Full-time and Part-time Key Focus Technical assistance and customer support Common 5 Interview Questions and Tips

Describe a challenging technical issue you resolved — highlight analytical and communication skills.

How do you prioritize multiple support requests? — Show time-management strategies.

How would you explain a technical solution to a non-technical user? — Emphasize clarity and patience.

What steps do you take to maintain service quality? — Demonstrate attention to detail and reliability.

Why do you want to work at Costco? — Align with the company’s reputation and values.

Market-Based Salary Overview and Analysis

Customer support technicians in Seattle typically earn $19–$29 per hour. Costco’s range of $20–$28 per hour is competitive, reflecting strong demand for skilled technical support professionals in the region.

Disclaimer

We aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.

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Costco seeks Customer Support Technicians in Seattle to provide technical assistance and maintain service quality, offering competitive pay, benefits, and strong career growth opportunities

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