Customer Service Operations Coordinator

Customer Service Operations Coordinator

• Company website link – https://www.dubaijobs.ae
• Company name – Confidential
• Location – Dubai – United Arab Emirates
• Postal Code – 00000
• Region – Dubai
• Company Office local Address – Deira, Dubai, UAE
• Contact info – +971-4-555-8899
• Email address – hr@confidentialuae.com
• Country – United Arab Emirates
• Job Average Salary rate – AED 2,000 – AED 3,999 monthly
• Currency – AED

Job description

Manage and respond to customer inquiries promptly and professionally.
Handle purchase bookings and follow up on orders
Coordinate with the delivery team to ensure on-time and accurate deliveries.
Maintain accurate records of customer interactions and transactions.
Support day-to-day operations to ensure customer satisfaction

“Excerpt from the official job listing”

See full job description from the company website.

Job Summary

The Customer Service Operations Coordinator manages daily customer service activities, ensures efficient operations, and resolves client issues. The role focuses on providing excellent support, coordinating tasks, and improving overall service delivery.

About Us

We are a Dubai-based organization committed to delivering high-quality customer service. Our team emphasizes operational efficiency, customer satisfaction, and professional support across all service channels.

Culture and Work Environment

Our workplace is supportive, collaborative, and detail-oriented. Employees are encouraged to communicate effectively, resolve customer issues efficiently, and contribute to continuous service improvement.

Why Work With Us

We offer competitive pay, professional development, and hands-on experience in customer service operations. Employees gain skills in client management, coordination, and operational efficiency in a dynamic environment.

Key Responsibilities

• Coordinate daily customer service operations
• Respond to client inquiries and resolve issues promptly
• Maintain accurate records of customer interactions
• Support teams to enhance operational efficiency
• Generate reports and provide feedback to management

Key Qualifications

• Previous customer service or coordination experience preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Problem-solving mindset and attention to detail
• Proficiency with MS Office and customer service tools

Benefits & Perks

• Competitive monthly salary
• Paid leave and UAE labor law benefits
• Professional development and training opportunities
• Exposure to customer service operations and management
• Supportive and collaborative work environment

Location Insights

Located in Deira, Dubai, providing easy access to commercial hubs and transport for efficient customer service coordination.

Category Details Job Title Customer Service Operations Coordinator Company Confidential Location Dubai, UAE Salary Range AED 2,000 – AED 3,999 monthly Employment Type Full-Time Common 5 Interview Questions and Tips

Do you have customer service coordination experience? – Highlight relevant roles.

How do you handle difficult customer issues? – Demonstrate problem-solving and communication skills.

How do you ensure operational efficiency? – Emphasize organizational abilities.

Are you proficient with MS Office and customer service tools? – Show technical skills.

How do you maintain accurate records of customer interactions? – Highlight attention to detail.

Tip: Emphasize organizational skills, customer handling experience, and operational coordination during the interview.

Market-Based Salary Overview and Analysis

Customer Service Operations Coordinator roles in Dubai typically pay AED 2,000–AED 4,500 monthly depending on experience and company size. Experience in operations and client management can increase total compensation.

Disclaimer

We aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.

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Customer Service Operations Coordinator roles in Dubai offer competitive pay, career growth, and opportunities to gain experience in client management, operations, and service delivery.

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