Customer Service Assistant

About Us

Azadea is a leading lifestyle retail company that represents international brands across fashion, food and beverage, home furnishings, and sports equipment. In Qatar, we operate a diverse portfolio of well-known retail concepts, offering customers high-quality products and exceptional service. Our operations emphasize efficiency, innovation, and a customer-centric approach. With decades of regional experience, Azadea has built strong partnerships with global brands while maintaining a deep understanding of local markets. We remain committed to sustainable growth, investing in our people and technology to deliver value, support our communities, and create memorable shopping experiences for customers across the Middle East.

Culture and Work Environment

Azadea fosters a dynamic, inclusive workplace where teamwork and continuous learning are encouraged. Employees share ideas, develop skills, and collaborate across departments to maintain high service standards and drive operational excellence.

Why Work With Us

Joining Azadea provides opportunities to work with international retail brands and gain exposure to a variety of industries. Employees benefit from career development programs, professional training, and the chance to grow within a company recognized for its commitment to quality and innovation.

https://www.azadea.com

Job Title – Customer Service Assistant
Company website link – https://www.azadea.com
Company name – Azadea
Location – Qatar
Company Office Address – Azadea, Doha, Qatar
Country – Qatar
Average Salaries – Competitive, based on experience
Currency – QAR

Job description

Customer Service Assistant(Job Number: CUS000013)

Description
• Interact directly with customers and respond to their inquiries and complaints in a timely manner, and direct unresolved issues to designated source
• Maintain a customer database by collecting clients’ information and recording it in an accurate manner, and log details of customers’ inquiries, comments and complaints, as well as the action taken for future reference
• Ensure that the brands’ and companies’ policies and procedures are respected as requested by the Manager and that customer service standards are being portrayed, established and complied at all timesExcerpt from the official job listing

See full job description from the company website.

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