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Company website link: https://www.fedex.com
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Company name: Federal Express Corporation AMEA
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Location: Abu Dhabi – United Arab Emirates
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Company Office Local Address: Al Falah Street, Abu Dhabi
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Country: United Arab Emirates
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Job Average Salary Rate: AED 4,000 – AED 6,000 monthly
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Currency: AED
Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution
Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
Grade: 4
Interpersonal Skills;Written & Verbal Communication Skills;Team Working Skills;Microsoft Office & PC Skills;Problem Solving Skills
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our Company
FedEx is one of the world’s largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by “Fortune” magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
Excerpt from the official job listing
See full job description from the company website.
This part-time customer care role supports clients with responsive service, accurate information, and solutions. The position values professionalism, timely communication, and reliability while ensuring seamless coordination to enhance customer satisfaction.
About UsFederal Express Corporation AMEA delivers trusted global logistics solutions with a strong focus on speed, reliability, and innovation. We provide services that connect businesses and individuals worldwide, ensuring smooth operations across borders. With a customer-first approach, we empower growth and progress by offering high-quality transport and supply chain solutions.
Culture and Work EnvironmentWe promote a professional yet collaborative workplace where respect, responsibility, and teamwork guide every interaction. Our culture fosters continuous learning, career growth, and adaptability while prioritizing inclusion and shared values to ensure a balanced and engaging environment for all employees.
Why Work With UsWe value talent, dedication, and initiative. Joining us means contributing to a trusted global network while receiving opportunities for training, development, and advancement. Our supportive environment empowers employees to deliver excellence while building a meaningful and rewarding career journey.
DisclaimerWe aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.
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Discover Customer Care Representative Associate jobs in Abu Dhabi with Federal Express Corporation AMEA. Explore part-time UAE National-only roles, competitive salaries, and rewarding career growth opportunities today.