Customer Account Specialist (Orion Pharma UK)

About Us 

NSHI Ltd., based in Swaffham, United Kingdom, is a leading provider of heating, ventilation, and energy solutions for residential, commercial, and industrial clients. We specialise in the installation, maintenance, and servicing of advanced heating systems, ensuring safety, efficiency, and sustainability. Our team combines technical expertise, innovation, and a customer-focused approach to deliver reliable solutions tailored to client needs. With a commitment to quality, compliance, and continuous improvement, NSHI Ltd. supports energy-efficient practices and sustainable solutions. We strive to create environments that are comfortable, safe, and efficient while delivering exceptional service and value to our customers.

Culture & Work Environment 

 
Our culture emphasises collaboration, professionalism, and innovation. Employees at NSHI Ltd. are encouraged to develop skills, share ideas, and work in a supportive, inclusive environment. Teamwork, accountability, and continuous learning underpin our workplace, enabling staff to deliver high-quality services and grow professionally within the energy solutions sector.

Why Work With Us 

Joining NSHI Ltd. offers opportunities to develop technical expertise in heating and energy solutions. We provide training, career progression, and hands-on experience with advanced systems. Employees contribute to sustainable, efficient solutions while being part of a dedicated, skilled team committed to delivering exceptional service and innovation.

Website: www.nshi.co.uk

Job description

Orion Pharma (UK) Ltd Customer Account Specialist

Are you a dynamic and results-driven sales professional with a passion for making a difference in healthcare?

NSHI, together with Orion Pharma (UK) Ltd. are offering exciting opportunities for motivated individuals to join as Customer Account Specialists.

We are seeking individuals who are eager to develop their careers, expand their knowledge, and contribute to the growth of our innovative healthcare solutions, recent experience in Women’s Health and/or Respiratory is essential.

We are looking to recruit across the following areas:
• North Central / North East London
• North / North East Yorkshire

Benefits
• Company car or car allowance (£500pm)
• Company pension
• Private medical insurance
• Sage Employee Benefits
• Incremental annual leave after 5 years
• Childcare vouchers
• Broadband allowance
• Mobile phone and laptop provided
• Daily lunch allowance
• Quarterly bonus incentive scheme
• Employee assistance programme

Relevant experience
• Pharmaceutical Sales (2 years minimum)
• Recent experience in Women’s Health and/or Respiratory
• Sales experience
• Interpretation of sales data
• Effective oral and written communication
• Negotiation skills
• Presentation skills

Key competencies required
• Commercial acumen
• Customer focus
• Honesty and integrity
• Teamwork
• Initiative
• Self-driven and results oriented
• Problem solving and decision making
• Planning and organising

Key roles and responsibilities
• To maximise the sales of assigned brands within the territory by achieving agreed sales targets
• To deliver the KPI’s that are set via the client, including sales and activity targets
• To provide monthly marketing feedback
• Identification and development of key opinion leader relationship at territory level
• To represent the company at professional exhibitions and promote company products
• To develop and communicate a business plan, including a plan for implementation
• Manage territory budget to ensure that expenditure is appropriate
• Implementation of current marketing plans
• To complete administration requirements to a high standard and in a timely manner
• Communicate and share territory feedback
• To work strictly within the ABPI Code of Practice

Job Type: Full-time

Work Location: Field based, on the road

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