Casual Night Porter

Casual Night Porter

• Company website link ‒ https://www.leonardo-hotels.com/sheffield/leonardo-hotel-sheffield

• Company name ‒ Leonardo Hotel Sheffield

• Location ‒ Sheffield

• Postal Code ‒ S1 4QW

• Region ‒ South Yorkshire

• Company Office local Address ‒ 119 Eyre Street, Sheffield, S1 4QW

• Contact info ‒ +44 114 291 2222

• email address ‒ hr.sheffield@leonardo-hotels.com

• Country ‒ United Kingdom

• Job Average Salary rate ‒ £11-£13 per hour (casual night-porter role)

• Currency ‒ GBP

Job description

Be Yourself – Be a Bold Team Player– Be Leonardo

As a Night Porter, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role! Whilst working as part of a vibrant team, you’ll be maximising guest satisfaction by delivering excellent guest care at all times. As well as interacting with guests at welcome and departure, you’ll also be shaping their experience by getting involved in the Kitchen to prepare room service orders.

Some of the perks our colleagues enjoy include:
• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If you’re our ideal Night Porter, you will:
• Be yourself!
• (Along with your other colleagues in the Night team), take responsibility for the safety and security of the hotel and our guests
• Carry out regular Fire Walks each night
• Be detail-oriented: you’ll be setting out ambient breakfast items in the morning, and it needs to look great!

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Excerpt from the official job listing
See full job description from the company website.

Job Summary

Leonardo Hotel Sheffield seeks a Casual Night Porter who ensures smooth overnight operations, assists guests with late check-ins and early check-outs, monitors safety, and provides friendly service. You’ll support security checks, room service duties, and maintain hotel standards during quiet hours.

About Us

Leonardo Hotel Sheffield combines comfort, style, and attentive service in the city centre. With modern rooms, welcoming spaces, and reliable amenities, the hotel serves both business and leisure travellers. We focus on delivering exceptional guest experiences through a dedicated team that values professionalism, efficiency, and genuine hospitality every day.

Culture & Work Environment

We maintain a respectful and dependable environment where each team member contributes to a seamless guest experience. Night shifts require attentiveness and cooperation, supported by clear communication and teamwork across departments to keep standards high throughout every hour of service.

Why Work With Us

You will join a supportive team committed to hospitality excellence while developing practical skills. This role offers flexible night-shift hours, staff recognition, and benefits. You gain valuable hotel operations experience in a reputable brand that values your reliability and contribution.

Key Responsibilities

• Welcome guests during late arrivals and assist with check-in/out.

• Handle room service orders and deliver promptly.

• Conduct security and safety checks throughout the hotel.

• Support housekeeping and maintain cleanliness in public areas.

• Respond to guest requests and coordinate with other departments.

Key Qualifications

• Previous hotel or customer service experience preferred.

• Strong communication and problem-solving skills.

• Dependability and ability to work independently at night.

• Awareness of safety procedures and guest care.

• Flexibility to work casual shifts including weekends and holidays.

Benefits & Perks

• Discounted stays across Leonardo Hotels.

• Staff meals during shifts.

• Training and development opportunities.

• Flexible scheduling for casual employees.

• Recognition rewards for excellent performance.

Location Insights

Located in Sheffield city centre near the train station and Devonshire Quarter, the hotel offers excellent transport access. Staff benefit from a central workplace close to shops, dining, and local amenities.

Summary Table Category Details Role Casual Night Porter Pay £11-£13/hour Shifts Flexible night shifts Skills Guest service, security, independence Benefits Staff discounts, meals, training Common Interview Questions and Tips

How would you handle a guest complaint late at night? Tip: Show calmness and problem-solving.

What steps would you take if you noticed a safety concern? Tip: Highlight vigilance and responsibility.

How do you stay alert during overnight shifts? Tip: Share strategies for maintaining focus.

Describe how you would balance security checks with guest service. Tip: Demonstrate organisation and prioritisation.

Why do you want a casual night role? Tip: Connect with flexibility and reliability.

Market-Based Salary Overview and Analysis

In Sheffield, casual night porter roles typically pay between £10 and £13 per hour, reflecting responsibility for guest service and security. Leonardo’s rate is competitive, offering additional perks such as staff meals and hotel discounts.

Disclaimer

We aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.

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Apply for a Casual Night Porter role at Leonardo Hotel Sheffield, offering flexible shifts, fair pay, and staff benefits while gaining valuable hospitality and guest service experience.

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