Cargo Handling Services and Performance Manager

Cargo Handling Services and Performance Manager

• Company Website Link: https://www.emiratesgroupcareers.com
• Company Name: Emirates Group
• Location: Dubai, United Arab Emirates
• Company Office Local Address: Emirates Group Headquarters, Airport Road, Garhoud, Dubai
• Country: United Arab Emirates
• Job Average Salary Rate: AED 25,000–AED 38,000 per month
• Currency: AED

Job description

Job purpose

A world leader in air cargo. We possess a geographical advantage that enables us to reach over 140 destinations across 6 continents. We are able to cater to two-thirds of the world’s population in just 8 hours and serve major international trade regions quickly and efficiently. Our SkyCargo group works in partnership to facilitate global trade and connect customers with their destinations. We have a young, efficient, wide-bodied fleet, with ample capacity to transport cargo through our state-of-the-art, multi-airport hub in Dubai and adapt to our customers’ ever-changing needs.

The cargo handling services and performance manager will ensure safe, efficient, and high-quality cargo handling, as well as on-time aircraft performance, by setting service standards, optimising processes, and enhancing operational structures. Use customer needs, product design, and benchmarking to set and review SLAs and KPIs. Drive continuous improvement and keep leadership informed of training needs across the network. Oversee the cargo supplier contracting process in collaboration with relevant internal departments by defining technical output requirements based on assessments of infrastructure, processes, and documentation, ensuring optimal cost and value. Additionally, support the global cargo operations strategy by contributing to the design and execution of key projects.

Excerpt from the official job listing

See full job description from the company website.

Job Summary

The Cargo Handling Services and Performance Manager oversees cargo operations, ensures compliance with international standards, and drives efficiency improvements. The role demands leadership, operational expertise, and strong performance management to maintain high-quality cargo services.

About Us

The Emirates Group is a global aviation and travel leader, renowned for innovation and service excellence. Based in Dubai, the Group operates Emirates Airline and dnata, delivering world-class passenger, cargo, and ground-handling services. Explore careers at https://www.emiratesgroupcareers.com.

Culture and Work Environment

We foster collaboration, innovation, and accountability. Employees work in a fast-paced environment where diverse talents contribute to world-class services while benefiting from professional development opportunities and inclusive values.

Why Work With Us

Joining Emirates Group means being part of a global leader in aviation and logistics. We offer competitive rewards, career growth, and opportunities to impact international operations.

Disclaimer

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