Band 7, Service Manager, Surgery

Band 7, Service Manager, Surgery

• Company website link – https://www.westhertshospitals.nhs.uk

• Company name – West Hertfordshire Teaching Hospitals NHS Trust

• Location – Watford, United Kingdom

• Company Office local Address – Vicarage Road, Watford, Hertfordshire, WD18 0HB

• Contect info – +44 (0)1923 217000

• email address – info@westhertshospitals.nhs.uk

• Country – United Kingdom

• Job Average Salary rate – £47,126 – £53,219 yearly

• Currency – GBP

Job description

An opportunity has arisen for a highly motivated and organised individual to join the team as Service manager within the Surgery, Anaesthetics and Cancer division working in the General Surgery portfolio – encompassing Colorectal, Upper GI, Vascular and Breast surgery; and the Head and Neck portfolio – encompassing ENT, Oral Surgery, Orthodontics and Ophthalmology.

These roles require a proactive and highly organised individual who embodies the Trust values.

You’ll need excellent interpersonal and communication skills, the ability to meet tight deadlines, and maintain positive working relationships.

You’ll collaborate with service leads to address challenges and ensure smooth, efficient service.

These position involves working across multiple sites: Watford General Hospital, St Albans Hospital and occasionally Hemel Hempstead Hospital.

This role requires regular time on site (80%) and cannot be fully remote.

The Trust is supportive of flexible working and requests will be considered in line with the needs of the service and working patterns across the team.

Lead the day-to-day operational management of the specialty, ensuring delivery of RTT, cancer, and performance targets.

Manage budgets, deliver cost improvements, and contribute to business planning and service development.

Provide visible leadership, line manage staff, and ensure workforce planning, appraisals, and development are in place.

Work closely with clinical teams to improve pathways, patient experience, and operational efficiency.

Ensure accurate reporting, data analysis, and effective demand and capacity planning.

Manage staff recruitment, attendance, and HR processes in line with Trust policies.

Ensure effective communication, addressing complaints, and representing clinical and operational teams.

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.

We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare.

Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.

Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.

Excerpt from the official job listing

See full job description from the company website.

Job Summary

The Band 7 Service Manager for Surgery leads operational planning, ensures efficient patient care delivery, manages staff performance, and coordinates resources across surgical services. This role strengthens leadership skills, enhances service quality, and drives clinical excellence while improving patient outcomes and workflow efficiency.

About Us

West Hertfordshire Teaching Hospitals NHS Trust provides comprehensive healthcare services across multiple specialties, emphasizing patient safety, clinical excellence, and staff development. We foster an environment where innovation, collaboration, and continuous professional growth ensure high-quality care for all patients in our communities.

Culture and Work Environment

We maintain a professional, inclusive, and supportive environment. Staff experience open communication, collaborative teamwork, and opportunities to innovate. Our culture prioritizes mentorship, continuous learning, and shared responsibility for achieving patient-centered care outcomes.

Why Work With Us

Joining West Hertfordshire Teaching Hospitals NHS Trust allows professionals to develop leadership capabilities, work alongside multidisciplinary teams, and impact patient care meaningfully. Staff benefit from structured training, career progression, and a culture that values expertise, initiative, and professional growth.

Key Responsibilities (short summary)

• Manage surgical service operations

• Supervise and support staff performance

• Coordinate resources and service delivery

• Drive process improvements and quality initiatives

Benefits & Perks

• Competitive NHS salary and pension

• Leadership development and training programs

• Flexible working options

• Exposure to multiple surgical specialties

Location Insights

Watford offers excellent transport links to London, vibrant local amenities, and a welcoming community. Staff enjoy easy access to cultural, educational, and recreational facilities.

Job Core Details Detail Information Job Title Band 7, Service Manager, Surgery Company West Hertfordshire Teaching Hospitals NHS Trust Location Watford, United Kingdom Salary £47,126 – £53,219 yearly Employment Type Full-time Industry Healthcare / Surgery Disclaimer

We aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.

More Related Jobs Check Here

Advance your career as a Band 7 Service Manager in Surgery at West Hertfordshire Teaching Hospitals NHS Trust, leading teams, optimizing surgical services, and enhancing patient care excellence.

Disclaimer: This job listing is published by the employer. We Are Hired Applications must be submitted via the official employer careers page using the "Apply" button below. We do not collect payments, application fees, or personal data from job seekers.