Associate Network Analyst

Associate Network Analyst

• Company website link – https://www.cdw.ca
• Company name – CDW Canada
• Location – Calgary, AB
• Postal Code – T2P 0L4
• Region – Alberta
• Company Office local Address – 800 6 Ave SW Suite 2300, Calgary, AB T2P 0L4
• Contact info – +1 800-972-3922
• email address – careers@cdw.ca
• Country – Canada
• Job Type – Full-Time
• Job Average Salary rate – $55,000 – $70,000 yearly
• Currency – CAD

Job description

Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future.A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.

CDW is looking for an Associate Network Analyst to join its Managed Services NOC team. Your background should have exposure to a variety of technologies including networking, security, virtualization, servers and storage and public cloud. Excellent customer service while solving problems should be a top priority for you. CDW is a fast-paced, entrepreneurial environment so to be successful you’ll need to be a pro-active individual, take direction well, communicate succinctly and collaborate effectively.

What you’ll do

Support
• Troubleshoot and resolve technical issues in a multi-customer NOC environment with 24/7/365 coverage
• Work with ticketing and monitoring systems
• Technical support areas include: networking, security, virtualization, patching, servers and storage, and public cloud
• Collaborate with teams internally and externally
• Respond to alerts and action or escalate as require
• Coordinate with vendors to troubleshoot, repair, or replace hardware
• 12-hour Shifts are on a rotating schedule to cover 24/7 operation

Operations
• Follow ITIL practices regarding incident, problem and change management
• Perform administration on network devices, security appliances, servers, storage, hypervisor, and cloud.
• Document and update technical procedures, administrative processes, configuration management database
• Patching customer environments

What you need to succeed

Must-have
• Experience with ticketing and monitoring systems
• Understanding of Windows, Linux, networking, storage, and basic security technology
• Ability to complete security clearances
• A combination of; technical training from a college or university, equivalent industry experience (1-2 years), or technical certifications from industry vendors (eg CCNA, MCT)
• Ability to work in a 12-hour rotating shift environment

Nice-to-have
• Bilingual English and French

At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed topaytransparencyand ensuring fair compensation for all our coworkers. Each of our roles is assigned asalaryrange that is informed by multiple sources of market data.We determineindividualpaywithin a given range based on a candidate’s prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW.

“Excerpt from the official job listing”

See full job description from the company website.

Job Summary

CDW Canada is seeking an Associate Network Analyst in Calgary to support clients with network monitoring, troubleshooting, and performance optimization. This entry-to-mid level role is ideal for candidates passionate about networking, problem-solving, and leveraging technology to deliver secure and reliable business solutions.

About Us

CDW Canada is a leading technology solutions provider, delivering IT services, hardware, software, and support to organizations of all sizes. We help businesses adapt and succeed through innovative technology and expert guidance backed by a global presence.

Culture and Work Environment

Our culture champions technical excellence, inclusivity, and continuous learning. We encourage innovation and collaboration, providing an environment where employees feel empowered to grow, solve problems, and deliver exceptional client experiences.

Why Work With Us

Joining CDW means being part of a global leader in IT solutions. Employees enjoy professional development, cutting-edge projects, certification support, and the chance to work with some of the most innovative technologies available.

Key Responsibilities

• Monitor and support client networks for performance, availability, and reliability
• Troubleshoot and resolve network issues efficiently
• Assist with configurations and upgrades of network hardware/software
• Collaborate with senior engineers on complex projects
• Document processes, workflow updates, and technical resolutions

Key Qualifications

• Degree/diploma in Computer Science, Networking, or related field
• Knowledge of routing, switching, firewalls, and networking fundamentals
• Relevant certifications (CompTIA Network+, CCNA, etc.) preferred
• Strong troubleshooting and communication skills
• Ability to work both independently and as part of a technical team

Benefits & Perks

• Competitive salary and health benefits
• Training support and certification reimbursement
• Professional growth within a global IT leader
• Access to mentorship and diverse technology environments
• Work-life balance programs and hybrid opportunities (role-dependent)

Location Insights

Calgary is a growing center for technology and innovation, offering diverse career opportunities. With excellent infrastructure and quality of life, it attracts professionals eager to build strong careers in IT.

Summary Table Details Information Job Title Associate Network Analyst Employer CDW Canada Location Calgary, Alberta, Canada Salary Range $55,000 – $70,000 CAD yearly Job Type Full-Time Common 5 Interview Questions and Tips

How would you handle troubleshooting a critical network outage? – Outline logical steps and priorities.

Which networking protocols are you most experienced with? – Share applied skills.

Describe your experience with firewalls or switches. – Be technical and concise.

How do you stay current with new networking technologies? – Highlight certifications or study habits.

What excites you about working at CDW? – Connect passion with CDW’s mission.

Tip: Combine technical proficiency with clear communication—employers expect effective problem-solvers who can explain solutions simply.

Market-Based Salary Overview and Analysis

Associate Network Analysts in Calgary typically earn between $50,000 and $72,000 CAD annually, depending on certifications and experience. CDW’s range reflects competitive compensation, enhanced by strong professional development, certification support, and exposure to diverse industries and technologies.

Disclaimer

We aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.

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CDW Canada is hiring an Associate Network Analyst in Calgary, Alberta, offering competitive pay, certification support, and professional growth within a global leader in IT solutions.

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