Website Jumeirah Hotels & Resorts
Jumeirah Hotels & Resorts is a luxury hotel company based in Dubai, United Arab Emirates, renowned for delivering world-class hospitality experiences. The group operates iconic properties globally, blending modern luxury with Arabic culture and exceptional service. Jumeirah focuses on creating memorable guest experiences through innovation, excellence, and cultural awareness.
https://www.jumeirah.com
The Assistant Guest Services Manager will be the main point of contact for guests and visitors in the hotel lobby, ensuring they feel welcomed, comfortable, and valued. This role requires delivering exceptional service while managing VIP arrivals, guest complaints, and Front Office coordination. The role also involves mentoring and training the Front Office team to maintain Jumeirah’s high service standards.
Job Information Table Field Details Company Jumeirah Hotels & Resorts Job Title Assistant Guest Services Manager (UAE National) Location Jumeirah Emirates Towers, Dubai, UAE Employment Type Full-Time Department Front Office / Guest Services Education Requirement Relevant hospitality qualification preferred Experience Minimum 2 years in luxury five-star hotel Front Office role Skills / Expertise Guest service excellence, VIP handling, team training, communication, cultural awareness Responsibilities Guest interaction, VIP room allocation, complaint resolution, staff mentoring, group coordination Languages English required; additional languages advantageous Industry Type Luxury Hospitality Role Category Hospitality / Front Office Management Company Website https://www.jumeirah.com
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