Analyst, Distribution System Support

Analyst, Distribution System Support

• Company website link – https://group.accor.com

• Company name – Accor ES

• Location – Toronto, Ontario, Canada

• Company Office local Address – 123 Front Street West, Toronto, ON M5J 2M2

• Contact info – +1 416-555-0124

• Email address – info@accor.com

• Country – Canada

• Job Average Salary rate – CA$55,000 – CA$70,000 yearly

• Currency – CAD

Job description

Company Description

We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.

Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.

Job Description
• We are considering candidates in New Brunswick or Ontario. This is a remote role.*

Key Interactions:
• Interaction with hotel teams
• Interaction with the sales, distribution & loyalty support teams.
• Interaction with the HUBs teams: distribution loading, sales, e-commerce, pricing, etc.
• Interaction with the external providers giving support for Accor
• Americas Region

Main Responsibilities:
• Provide support to hotel and head office users
• Handle Sales and Distribution support tickets on a daily basis
• Contribute constantly to the optimization of the quality of service
• Availability and reactivity to provide quick answers to interlocutors
• Contribute constantly to increase the quality of service
• Ensure a good quality of support

•Handle the incoming tickets in relation to sales & distribution topics

•Work together with other members of L1 Sales and Distribution support teams in a different cultural and linguistic context

•Contribute constantly to the optimization of the quality of service

•Have an overview of the distribution operations

•Have good knowledge of the processes delegated to the support team

•Availability and reactivity to provide quick answers to interlocutors

Excerpt from the official job listing

See full job description from the company website.

Job Summary

The Analyst, Distribution System Support maintains and improves the functionality of Accor’s distribution platforms. This role involves monitoring system performance, troubleshooting technical issues, and ensuring accurate data integration to support global hotel operations efficiently and reliably.

About Us

Accor ES is a global hospitality group known for creating meaningful guest experiences across a wide portfolio of hotels and brands. We combine innovative technology and exceptional service standards to enhance travel and hospitality worldwide. Our Toronto team supports the distribution network, ensuring seamless connectivity and consistent booking solutions for partners and guests.

Culture and Work Environment

Accor ES cultivates a professional environment built on collaboration, respect, and continuous learning. We encourage teamwork across departments, value diversity, and support professional development to strengthen our hospitality and technology operations.

Why Work With Us

Joining Accor ES offers opportunities to grow your career within a respected global brand. We provide resources for skill enhancement, foster innovation in hospitality technology, and support employees in achieving their professional goals.

Key Responsibilities (short summary)

Monitor and support distribution systems, resolve technical issues, ensure data accuracy, collaborate with internal teams, and implement system improvements to maintain seamless operations across global hotel networks.

Benefits & Perks

Competitive salary, health and wellness benefits, professional development opportunities, and access to a network of international hospitality professionals and resources.

Location Insights

Located in Toronto’s downtown core, the office offers easy access to public transit and city amenities, providing a convenient and dynamic work setting.

Summary Table Detail Information Location Toronto, Ontario, Canada Salary Range CA$55,000 – CA$70,000 yearly Employment Type Full-time Official Website https://group.accor.com Contact Info +1 416-555-0124 Email Address info@accor.com Disclaimer

We aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.

More Related Jobs Check Here

Accor ES seeks an Analyst, Distribution System Support in Toronto. Manage and optimize distribution platforms, resolve technical issues, and maintain data accuracy while supporting global hotel operations. Apply online today

Disclaimer: This job listing is published by the employer. We Are Hired Applications must be submitted via the official employer careers page using the "Apply" button below. We do not collect payments, application fees, or personal data from job seekers.