Team Leader

Team Leader

• Company website link ‒ https://www.theperfumeshop.com

• Company name ‒ The Perfume Shop

• Location ‒ Sheffield

• Postal Code ‒ S9 1EP

• Region ‒ South Yorkshire

• Company Office local Address ‒ Meadowhall Centre, The Gallery, Unit 21b, Sheffield, S9 1EP

• Contact info ‒ +44 114 235 4380

• email address ‒ careers@theperfumeshop.com

• Country ‒ United Kingdom

• Job Average Salary rate ‒ £22,000-£25,000 per year (full-time, retail supervisory)

• Currency ‒ GBP

Job description

Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.

The Role

Are you passionate about perfume, and love people?

Do you want to be part of a supportive team, and thrive in a fast-paced environment?

Everyday our Team Leaders work hard to make sure their team and customers feel valued, confident and special.

As a Team Leader, you play an integral role in supporting the Store Manager with the daily operational running of the store. You will lead by example, motivating and supporting a diverse team to deliver against key targets that drive the success of your store.

Contracted Hours: 30
Contract Type: Permanent Contract
Pay Rate: £14.00

What You Will Do:
• You are passionate about coaching and mentoring staff, ensuring they are set up for success
• You will motivate the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success!
• You will support the Store Manager with rosters, payroll budgets, prevention of stock loss, and store procedures
• In the absence of the Store Manager, you will step in, keeping everything running smoothly!
• Being a key holder, you will ensure the store is opened and closed at the correct times
• You will lead by example, providing exceptional customer service and ensuring your team does the same

What You Will Bring:

We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!

It really helps if you;
• Have a talent for building relationships, coaching and mentoring
• Have a passion for teamwork, and being successful together
• Have the spark to love upskilling and learning about perfume
• Can be flexible with your work patterns
• Have previous experience leading a team, or an experienced sales advisor ready for your next step

What You Will Get:
• We’ll ensure you work regular hours and get your rota at least 4 weeks in advance so you can plan your life outside work
• We pay commission at Christmas based on store sales and the number of hours worked
• 30 days holiday (pro rata depending on contract hours)
• You’re also a VIP to us, so you’ll get 20% off perfume and be able to take part in any customer offers on top!
• Additional discounts with our AS Watson partners including Superdrug and 3 mobile
• The opportunity to win some great prizes and incentives based on personal, team and store performance
• Continuous learning and training to ensure you are always developing
• Access to Wagestream,
to support your financial wellbeing needs, giving you more control and
flexibility with your pay.
• Pension, health and wellbeing benefits + more!

Excerpt from the official job listing
See full job description from the company website.

Job Summary

The Perfume Shop seeks a Team Leader in Sheffield to oversee daily store operations, mentor sales staff, manage inventory, and drive sales targets. You will uphold visual merchandising standards, lead by example in customer service, and ensure smooth coordination between stock delivery and in-store presentation.

About Us

The Perfume Shop stands as the UK’s leading specialist fragrance retailer, offering over 130 brands in-store and online. We combine expert scent knowledge with curated collections, attractive loyalty offerings, and attentive service. Our goal remains to create experiences that delight customers while maintaining high product quality and ethical retail standards.

Culture & Work Environment

We promote a respectful and professional environment rooted in knowledge sharing and customer focus. Our staff collaborate in clean, well-organised stores, working shifts that support balance. Leaders provide guidance, peers offer support, and everyone contributes to upholding brand and store standards.

Why Work With Us

You will lead a skilled team in a reputable fragrance retail brand. We offer opportunities for development, recognition, and influence over store performance. You gain experience in both visual merchandising and customer engagement. Competitive compensation and staff discounts reward your dedication.

Key Responsibilities

• Lead, coach, and motivate store sales team to achieve sales targets.

• Monitor stock levels, order replenishments, and manage inventory accuracy.

• Maintain visual merchandising standards and store layout.

• Deliver exceptional customer service and resolve complex customer queries.

• Oversee opening/closing procedures and ensure compliance with store policies.

Key Qualifications

• Prior supervisory or leadership experience in retail, preferably in beauty/fragrance.

• Strong communication and interpersonal skills.

• Competency in managing inventory systems and visual display.

• Ability to lead by example under busy conditions.

• Flexibility to work varied hours including weekends.

Benefits & Perks

• Staff discount on fragrance and beauty products.

• Opportunities for promotion and leadership training.

• Performance-based rewards and recognition.

• Supportive work environment with peer mentoring.

• Flexible scheduling in line with store hours.

Location Insights

Meadowhall Centre in Sheffield features excellent public transport links, abundant parking, and strong footfall. The Perfume Shop store sits within “The Gallery,” a vibrant retail area with high customer traffic and visible storefronts.

Summary Table Category Details Position Team Leader (Retail / Store Supervision) Salary Range £22,000-£25,000 / year Core Duties Sales supervision, inventory, merchandising Requirements Leadership, retail experience, good communication Perks Staff discounts, training, recognition Common Interview Questions and Tips

How have you motivated a team to meet sales targets? Tip: describe specific strategies and outcomes.

Tell me about a time you handled a stock or inventory issue. Tip: show problem solving and attention to detail.

How do you maintain visual merchandising standards? Tip: be specific about methods and consistency.

How do you resolve customer complaints or difficult interactions? Tip: emphasize patience, ownership, and resolution.

How do you balance store tasks with staff development? Tip: show how you delegate and support others while managing performance.

Market-Based Salary Overview and Analysis

Retail Team Leader roles in UK fragrance and beauty sectors typically range from £20,000 to £28,000 annually depending on location and store size. Sheffield’s cost of living and retail footfall support compensation at the upper middle of that band, especially in busy shopping centres.

Disclaimer

We aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.

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Lead a store team at The Perfume Shop in Sheffield: shape customer experience, drive sales, and grow through leadership in a vibrant retail fragrance environment.

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